Guest Reservations Specialist: Service & Revenue Focus

Rotana Hotels; Makkah Region; On-site; SAR 48,000 - 120,000; Full time

Job summary

A leading hotel chain in Saudi Arabia is seeking a passionate Revenue professional for hotel reservations. You will manage guest room reservations, ensure accurate information is processed, and maintain excellent public relations to maximize business. The ideal candidate will have a diploma in hospitality, experience in hotel reservations, and excellent communication skills in English. Additional language skills are a plus, and a proactive, customer-focused attitude is essential.

Qualifications

• Previous experience in hotel reservations is required.
• Must be computer literate with proficiency in English.
• Additional language skills are beneficial.

Responsibilities

• Process and confirm guest room reservations.
• Maintain accurate room status at all times.
• Ensure good public relations to maximize business.

Skills

Excellent communication skills

Customer focus

Teamwork

Adaptability

Education

Diploma/degree in hospitality

Job description

A leading hotel chain in Saudi Arabia is seeking a passionate Revenue professional for hotel reservations. You will manage guest room reservations, ensure accurate information is processed, and maintain excellent public relations to maximize business. The ideal candidate will have a diploma in hospitality, experience in hotel reservations, and excellent communication skills in English. Additional language skills are a plus, and a proactive, customer-focused attitude is essential.