Government Relations Officer

Rotana Hotels; Makkah Region; On-site; SAR 200,000 - 300,000; Full time

Job summary

A leading hotel chain in the Makkah Region is seeking a dedicated Human Resources professional to manage visa processing and ensure compliance with relevant laws. The ideal candidate should hold a diploma or degree in a related discipline, be fluent in Arabic and English, and possess strong communication skills. Responsibilities include processing employment and residence visas, renewing licenses, and handling employee exit formalities. This role requires a result-oriented individual with a positive attitude and effective social skills.

Qualifications

• Fluent in written and spoken Arabic and English.
• Diploma or degree in a related discipline.
• Experience in human resources or a similar role.

Responsibilities

• Process all types of visas including employment and residence visas.
• Renew permits and licenses including hotel trade and liquor trading licenses.
• Complete departure and exit formalities for employees after visa cancellation.
• Be updated on changes to laws, rules, or regulations.

Skills

Fluent in Arabic

Fluent in English

Effective Communication

Teamwork

Customer Focus

Education

Diploma or degree in a related discipline

Job description

Overview

Job Description We are currently seeking for passionate and dynamic guest focused Human Resources professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our employees.

Responsibilities

• Process all types of visas including employment visas, residence visas for employees as well as for entertainers
• Process and renew of permits and licenses including hotel trade license, liquor trading license, chamber of commerce certificates of registration, civil defense certificate for the hotel, etc.
• Process and renew of entertainers permits/N.O.C through Department of Tourism
• Registration process and renew for all hotel vehicles
• Obtain permits for special promotions such as raffles, publishing or advertisement displays as required
• Be up to date with regard to any changes or amendments to the prevailing laws / rules / regulations, changes in forms / formats and other procedures and keep the Human Resources Department advised of such changes
• Submit relevant documents periodically to the immigration / labour office with regard to cancelled / absconding employees and delete from the hotel’s sponsorship list
• Complete departure and exit formalities for employees after cancellation of visas
• Obtain quarterly sponsorship reports from the immigration / labour office and tally sponsorships and re-submit to immigration / labour office with relevant support documents

Education, Qualifications & Experiences

You should have a diploma or degree in a related discipline with experiences in the same role. You must be fluent in written and spoken Arabic and English and a computer literate.

Knowledge & Competencies

The ideal candidate will be result oriented, self motivated and with a positive attitude. You have the ability to think laterally and have strong social skills and a presence, enabling you to interact and deal with officials effectively. You portray a fair leadership style and be easily approachable for all employees, while possessing following additional competencies-

• Understanding Hotel Operations
• Effective Communication
• Planning for Business
• Supervising People
• Understanding Differences
• Supervising Operations
• Teamwork
• Adaptability
• Customer Focus
• Drive for Results