Customer Service jobs in Saudi Arabia

Company Description

Kayishha offers a new, safe, and convenient way of selling your car throughout the Arab world. Use our free car valuation service regardless of make and model to determine the best used car price.

Take advantage of the professional and free car inspection and the fast car buying service by SellAnyCar.com - the perfect alternative to time-consuming and tiring advertisements.

Kayishha offers free car deregistration, part-exchange, and settlement of bank loans and mortgages. In any situation, we offer you a fast, easy, and fair car buying service.

Job Description

Responsibilities include:

1. Meet & Greet the Seller in a warm and professional manner to create a good first impression and build rapport.
2. Guide the Seller through the relevant check-in, waiting, and deal area process.
3. Perform vehicle inspections in a safe, courteous, and professional manner.
4. Complete the inspection report accurately within the stipulated time as per SAC quality standards for picture and vehicle inspection.
5. Identify the seller’s hot buttons using standard open and close qualifying questions and feed the closer with this information.
6. Assist the closer in closing deals using appropriate trial closing, negotiation, perceived value increase, and objection handling techniques.
7. Complete the necessary documentation for accepted offers and forward it along with the vehicle to the operations team, ensuring full receipt.
8. Ensure all prospective sellers who accept or reject offers are sent off in a professional and courteous manner to maintain a positive image of SAC and motivate referrals.

Qualifications

• KSA Driving License
• Minimum 3-5 years of technical or customer service experience
• Diploma or Degree qualification
• Strong vehicle inspection skills
• Strong customer experience and sales skills
• Proficiency in using browsers, applications, and email
• Native Arabic speaker
• Saudi national

Additional Information

Provides opportunities for growth and development.