Technical Sales Specialist — Healthcare (GCC)

NERv Technology Inc. D.B.A. FluidAI Medical; Riyadh; On-site; SAR 135,000 - 150,000; Full time

Benefits offered by this job

Career development and training

Work with a cross-functional team

Mission-driven to improve patient care

Job summary

NERv Technology Inc. D.B.A. FluidAI Medical is seeking a Technical Sales Specialist to oversee sales across the Gulf region. The role involves technical pre- and post-sales support, ensuring customer satisfaction and resolving complex queries in real-time.

The ideal candidate will have experience in a technical, customer-facing role within healthcare and will be fluent in Arabic and English. The position offers an annual salary ranging from SAR 135,000.00 to SAR 150,000.00, plus sales commissions.

Qualifications

• 1–3 years in a technical, customer‑facing healthcare role.
• Confidence operating autonomously in clinical environments.
• Experience selling into GCC government health systems is preferred.

Responsibilities

• Own technical pre‑ and post‑sales across the GCC.
• Serve as the trusted technical advisor.
• Lead the technical content of tenders and RFP responses.
• Enable distributor partners technically.
• Support evaluation reporting.

Skills

Technical sales experience

Fluency in Arabic

Fluency in English

CRM proficiency

Biomedical engineering knowledge

Education

BSc in biomedical engineering, engineering, nursing, health sciences, or computer science

Tools

CPQ systems

Job description

Technical Sales Specialist — Healthcare (GCC)

NERv Technology Inc. D.B.A. FluidAI Medical — Riyadh, Saudi Arabia (Other / Non-US)

About this position

Job Post Summary

Pay: SAR 135,000.00 - SAR 150,000.00 per year, plus sales commission.

Company Description:

We specialize in the development and deployment of data‑driven surgical solutions, with an initial focus on general and gastrointestinal surgery. Our technologies integrate medical devices, software, and artificial intelligence into platforms that address real clinical and operational challenges across the continuum of surgical care.

We combine continuous physiological monitoring from our proprietary sensors with comprehensive electronic health record data, creating intelligent systems that enable earlier identification of clinical deterioration and complications. Beyond patient monitoring, our platform extends to patient education and engagement tools, as well as automated documentation and coding modules supporting care teams and driving operational efficiency.

Our team brings together expertise across clinical practice, research, engineering, data science, manufacturing, and commercialization. We build solutions designed for real‑world impact, supported by full in‑house capabilities, a strong intellectual property portfolio, and partnerships with leading institutions around the world.

Why Join FluidAI Medical?

• Mission to save lives and improve patient care with technology that’s already deployed on patients in real‑world settings.
• Work with a high‑performing and cross‑functional team that is empowered to grow, learn, and contribute across all levels of the organization.
• Personal career‑focused development and training with access to workshops, coursework, and experienced mentors/consultants.

Position Overview

You will serve as the technical authority behind FluidAI's commercial team across the Gulf, the trusted advisor who secures institutional confidence at every stage of the sales cycle. Anchored in Saudi Arabia and extending across the GCC, you will own the technical dimensions of every commercial engineering, and IT stakeholders across hospital ecosystems; resolving complex questions in real time rather than in follow‑up; authority the technical core of every tender and RFP response; and maintaining quote and configuration integrity from first engagement through to purchase order.

This is a field‑intensive role, with substantial time spend on‑site in hospitals alongside clinical champions, procurement teams, our distributor partners, and our engineering and AI/Data teams at FluidAI's headquarter in Canada. While our commercial leads own deal closure and our Forward Deployed Engineers deliver the integrations, you are accountable for the technical validation that connects the two - in the operating room, on the ward, and across the IT estate.

The role calls for a self‑directed professional who can lead an evaluation independently, speak to both the sensor hardware and the software platform with equal authority, and resolve technical obstacles without escalations. You will operate within a high‑trust, high‑accountability team that values rigour over hierarchy, welcomes open and evidence‑based debate, and measures itself against outcomes.

Key Responsibilities

• Own technical pre‑ and post‑sales across the GCC. Lead product demonstrations and clinical evaluations of FluidAI’s monitoring platform in live hospital settings — device setup, success criteria, evaluation monitoring, and results read‑outs that convert clinical evaluations into procurement decisions.
• Serve as the trusted technical advisor in the room. Translate hardware, software, and data into clinical and operational value for surgeons, nursing, biomedical engineering, IT, and procurement — and address their questions directly and authoritatively.
• Lead the technical content of tenders and RFP responses. NUPCO and hospital‑direct in KSA, and the equivalent payer and group‑purchasing channels across the GCC: specifications, compliance matrices, regulatory documentation, and technical questionnaires.
• Own quote and configuration integrity end to end. Build and maintain quotes and product / bundle configurations within our CPQ system, ensuring deal records remain technically accurate — configurations, quantities, consumables, and calibration packs — from first engagement to purchase order.
• Enable our distributor partners technically. Product training, specification sheets, pricing‑builder walkthroughs, and registration documentation.
• Triage and elevate with precision. Reproduce, document, and elevate technical issues arising during demonstrations and deployments, providing engineering with the detail required for rapid resolution.
• Establish repeatable commercial‑technical playbooks. Train hospital staff and develop demonstration scripts, evaluation protocols, and technical FAQs that make each engagement more effective and more scalable than the last.
• Channel field intelligence into the product. Relay structured insight to our product and engineering teams — clinician requirements, commercial blockers, and technical failure modes — to inform the roadmap.
• Support evaluation reporting. Partner with our data team on evaluation data capture and customer‑facing reporting — deployment dashboards and usage and outcomes summaries.

Qualifications

• 1–3 years in a technical, customer‑facing healthcare role — clinical applications specialist, technical sales / sales engineering, field or biomedical engineering, or medical‑device / health‑software deployment.
• Based in Saudi Arabia (or willing to relocate), with the flexibility to travel across the Kingdom and the wider GCC — anticipate 70%+ field time.
• Fluency in Arabic and English, written and spoken — you will engage daily with clinical and procurement stakeholders across the region and a distributed engineering team in Canada.
• Confidence operating autonomously in clinical environments — operating rooms, wards, and biomedical workshops — alongside clinical, technical, and procurement personnel.
• The ability to address hardware, software, and data within a single conversation, calibrating depth to the audience — surgeon, CMIO or IT director, or procurement officer.
• Hands‑on proficiency with CRM and quoting / CPQ systems, and the discipline to maintain accurate deal records.
• A bias toward action, tempered by sound judgement — you act decisively, iterate on evidence, and take ownership of outcomes.

Preferred Experience

• Experience selling into or deploying within GCC government and group‑purchasing health systems — KSA MOH health clusters, military and National Guard facilities, and university hospitals, together with their equivalents across the UAE, Qatar, Kuwait, Bahrain, and Oman.
• Familiarity with NUPCO procurement and SFDA (MDMA) registration in KSA, and the equivalent regulatory and tendering pathways across the GCC.
• Working knowledge of the hospital EMR / HIS landscape across the GCC and the major clinical information systems in regional use — sufficient to scope an integration before engaging engineering.
• A background in surgical or perioperative care pathways.
• Experience with pricing, bundle configuration, or CPQ systems.
• A BSc in biomedical engineering, engineering, nursing or health sciences, or computer science.

Transparency & Hiring

• Application Screening: All applications are reviewed manually. We do not use AI or AI‑augmented Applicant Tracking Systems (ATS) to screen, assess, reject, or shortlist candidates.
• Compensation: SAR 135,000.00 - SAR 150,000.00 per year, plus sales commission.
• Position status: This posting represents an active vacancy.