Technical Sales Specialist Healthcare

FluidAI Medical; Riyadh; On-site; SAR 120,000 - 180,000; Full time

Job summary

FluidAI Medical in Saudi Arabia seeks a field‑facing Technical Sales Engineer to be the technical authority for the Gulf region. You will own the technical dimensions of commercial activities, run product demonstrations, evaluate solutions in hospital settings, and ensure quotes and configurations are accurate end‑to‑end.

You will work with clinical champions, procurement teams, and our engineering and AI data groups, travel 70%+, and translate hardware, software and data into clinical value for

Qualifications

• 1–3 years in a technical, customer-facing healthcare role.
• Based in Saudi Arabia with willingness to travel across the Kingdom and GCC (~70% field time).
• Fluency in Arabic and English, written and spoken.
• Hands‑on proficiency with CRM and CPQ systems.
• Ability to operate autonomously in clinical environments (ORs, wards, workshops).

Responsibilities

• Own technical pre‑ and post‑sales across the GCC.
• Lead product demonstrations and clinical evaluations in live hospital settings.
• Serve as trusted technical advisor in the room for clinicians and procurement staff.
• Translate hardware, software and data into clinical and operational value for surgeons, IT, and procurement.
• Triage and resolve technical issues during demonstrations and deployments; escalate when needed.

Skills

CRM proficiency

CPQ experience

Technical healthcare sales

Arabic/English fluent

Autonomous in clinical environments

Ownership of outcomes

Travel readiness

Education

BSc in biomedical engineering or related

Tools

CRM systems

CPQ software

Job description

Overview

We specialize in the development and deployment of data‑driven surgical solutions with an initial focus on general and gastrointestinal surgery. Our technologies integrate medical devices, software, and artificial intelligence to address real clinical and operational challenges across the continuum of surgical care. We combine continuous physiological monitoring from proprietary sensors with comprehensive electronic health record data to create intelligent systems that enable earlier identification of clinical deterioration and complications. Beyond patient monitoring, our platform extends to patient education and engagement tools as well as automated documentation and coding modules that support care teams and drive operational efficiency. Our team brings together expertise in clinical practice, research, engineering, data science, manufacturing, and commercialization. We build solutions designed for real‑world impact supported by full in‑house capabilities, a strong intellectual property portfolio, and partnerships with leading institutions worldwide.

Why Join FluidAI?

Our mission is to save lives and improve patient care with technology that is already deployed in real‑world settings. You will work with a high‑performing, cross‑functional team that is empowered to grow, learn, and contribute across all levels of the organization. Personal career‑focused development and training are supported with workshops, coursework and experienced mentors and consultants.

Position Overview

You will be the technical authority for FluidAI’s commercial team across the Gulf, serving as the trusted advisor who secures institutional confidence at every stage of the sales cycle. Anchored in Saudi Arabia and extending across the GCC, you will own the technical dimensions of every commercial, engineering and IT stakeholder across hospital ecosystems, resolving complex questions in real time rather than in follow‑up. You will maintain quote and configuration integrity from first engagement through to purchase order. This field‑intensive role requires substantial on‑site time in hospitals alongside clinical champions, procurement teams, distributor partners and our engineering and AI data teams at FluidAI headquarters in Canada. While commercial leads own deal closure and our Forward Deployed Engineers deliver the integrations, you are accountable for the technical validation that connects the two – in the operating room, on the ward and across the IT estate.

The role calls for a self‑directed professional who can lead an evaluation independently, speak to both sensor hardware and the software platform with equal authority, and resolve technical obstacles without escalations. You will operate within a high‑trust, high‑accountability team that values rigor over hierarchy and welcomes open, evidence‑based debate.

Key Responsibilities

• Own technical pre‑ and post‑sales across the GCC.
• Lead product demonstrations and clinical evaluations of the FluidAI monitoring platform in live hospital settings, including device setup, success criteria, evaluation monitoring and results read‑outs that convert clinical evaluations into procurement decisions.
• Serve as the trusted technical advisor in the room.
• Translate hardware, software and data into clinical and operational value for surgeons, nursing, biomedical engineering, IT and procurement staff, addressing their questions directly and authoritatively.
• Lead the technical content of tenders and RFP responses for NUPCO and hospital‑direct in KSA and the equivalent payer and group‑purchasing channels across the GCC, including specifications, compliance matrices, regulatory documentation and technical questionnaires.
• Own quote and configuration integrity end‑to‑end, building and maintaining quotes and product bundle configurations within the CPQ system to ensure deal records remain technically accurate.
• Enable distributor partners technically with product training, specification sheets, pricing‑builder walkthroughs and registration documentation.
• Triage and resolve technical issues arising during demonstrations and deployments, documenting and escalating as needed to enable rapid engineering resolution.
• Establish repeatable commercial‑technical playbooks, training hospital staff and developing demonstration scripts, evaluation protocols and technical FAQs to make each engagement more effective and scalable.
• Channel field intelligence into the product, relaying structured insights to product and engineering teams regarding clinician requirements, commercial blockers, and technical failure modes to inform the roadmap.
• Support evaluation reporting, partnering with the data team on evaluation data capture and customer‑facing reporting, deployment dashboards and usage and outcomes summaries.

Required Qualifications

• 1–3 years in a technical, customer‑facing healthcare role such as clinical applications specialist, technical sales/sales engineering, field or biomedical engineering, or medical‑device/health‑software deployment.
• Based in Saudi Arabia (or willing to relocate) with flexibility to travel across the Kingdom and the wider GCC, anticipating 70%+ field time.
• Fluency in Arabic and English, written and spoken, to engage daily with clinical and procurement stakeholders across the region and the distributed engineering team in Canada.
• Confidence operating autonomously in clinical environments (operating rooms, wards, biomedical workshops), addressing hardware, software and data in a single conversation with appropriate depth for the audience (surgeon, CMIO or IT director, procurement officer).
• Hands‑on proficiency with CRM and quoting/CPQ systems, maintaining accurate deal records.
• Bias toward action, tempered by sound judgement – decisive, iterative on evidence and ownership of outcomes.

Preferred Experience

• Experience selling into or deploying within GCC government and group‑purchasing health systems, including KSA MOH health clusters, military and National Guard facilities, university hospitals and equivalents across the UAE, Qatar, Kuwait, Bahrain and Oman.
• Familiarity with NUPCO procurement and SFDA (MDMA) registration in KSA and equivalent regulatory and tendering pathways across the GCC.
• Working knowledge of the hospital EMR/HIS landscape across the GCC and major clinical information systems in regional use to scope integrations before engaging engineering.
• Background in surgical or perioperative care pathways.
• Experience with pricing, bundle configuration or CPQ systems.
• BSc in biomedical engineering, engineering, nursing or health sciences, or computer science.

Equal Opportunity Statement

All applications are reviewed manually. We do not use AI or AI‑augmented Applicant Tracking Systems (ATS) to screen, assess, reject or shortlist candidates.