Strategic Technical Consultant & Systems Support

Philips Health Systems; Riyadh; On-site; SAR 60,000 - 90,000; Full time

Job summary

Philips Health Systems seeks a Technical Consultant to engage with clients, understand their technical landscapes, and deliver customized solutions aligned with strategic objectives. The role involves designing architectures, configuration plans, and rigorous testing to ensure robust deployments under supervision.

The position emphasizes documenting complex solutions, creating troubleshooting guides, and sharing best practices to enhance knowledge transfer across teams.

Qualifications

• Minimum 2 years of experience in technical consulting, customer support, healthcare or related fields.
• Alternative path: Bachelor's degree with no required experience.

Responsibilities

• Consult with clients to understand their technical environments and provide advanced customized solutions.
• Design sophisticated architectures, configuration plans and testing frameworks to ensure robust, scalable solutions.
• Resolve complex technical issues through advanced diagnostics and root cause analysis; provide proactive support.
• Document complex solutions and create extensive support procedures for knowledge transfer.
• Collaborate with cross-functional teams to incorporate client feedback into product/service improvements.

Skills

Technical consulting

Customer support

Healthcare industry

Education

Bachelor's degree

Vocational Education

Job description

Philips Health Systems seeks a Technical Consultant to engage with clients, understand their technical landscapes, and deliver customized solutions aligned with strategic objectives. The role involves designing architectures, configuration plans, and rigorous testing to ensure robust deployments under supervision.

The position emphasizes documenting complex solutions, creating troubleshooting guides, and sharing best practices to enhance knowledge transfer across teams.