Store Manager - Carrefour Supermarket Operations

Majid Al Futtaim; Riyadh; On-site; SAR 120,000 - 180,000; Full time

Job summary

Majid Al Futtaim Retail seeks an experienced Store Manager to oversee Carrefour supermarket operations in Riyadh. You will drive sales, profitability, and customer service while managing stock levels and controlling costs.

The role requires strong leadership and collaboration across department heads to achieve business objectives. The ideal candidate has at least five years of store management experience in retail, with a proven track record in improving operational efficiency and customer

Qualifications

• Five years of relevant supermarket store management experience.
• Experience in retail environment and Carrefour operations is preferred.
• Strong commercial, analytical, and leadership skills.

Responsibilities

• Oversee daily Carrefour supermarket operations to ensure efficient service delivery.
• Implement Majid Al Futtaim Retail supermarket plans and policies.
• Coordinate with Head Office to support business objectives and monitor performance.
• Develop and implement plans to improve sales, profitability and customer satisfaction.
• Manage stock levels, inventory accuracy, and cost control across departments.
• Lead and develop department heads; ensure smooth cross-functional collaboration.

Skills

Store management

Retail operations

Leadership

Budgeting

Negotiation

Education

Bachelor's degree in Business Administration

Job description

Store Manager - Carrefour Supermarket Operations Job Snapshot

Role: Store Manager - Supermarket
Location: Riyadh, Saudi Arabia
Industry: Retail
Function: Retail
Experience: 5 years
Job Type: Full Time
Work Arrangement: On-site

Position Overview

Majid Al Futtaim Retail is seeking an experienced Store Manager to oversee Carrefour supermarket operations in Riyadh, Saudi Arabia. The Store Manager will be responsible for achieving sales and profitability targets, maintaining efficient supermarket operations, managing stock levels, and delivering high standards of customer service. The role also involves monitoring commercial performance, controlling operational costs, coordinating department heads, and implementing improvement plans. The successful candidate will have at least five years of relevant supermarket store management experience, strong commercial and analytical abilities, and the leadership skills needed to manage relationships across different levels of the business. Candidates must be based in Riyadh or willing to relocate to Riyadh for this position.

Job Details

Country: Saudi Arabia
City: Riyadh
Industry: Retail
Function: Retail
Salary: Not disclosed
Gender: No Preference
Candidate Nationality: Not specified
Job Type: Full Time
Work Arrangement: On-site

Key Responsibilities

Supermarket Operations and Business Planning

• Oversee the daily operations of the assigned Carrefour supermarket to ensure efficient and consistent service delivery.
• Implement Majid Al Futtaim Retail supermarket plans in accordance with established strategies, policies, and procedures.
• Coordinate with Head Office and Corporate Office teams to support the execution of supermarket business objectives.
• Monitor operational performance and identify areas requiring corrective action.
• Develop and implement improvement plans to strengthen supermarket efficiency, sales, and customer satisfaction.
• Maintain effective coordination between departments to support smooth supermarket operations.

Sales Growth and Profitability

• Drive supermarket sales performance and work toward achieving commercial targets.
• Maximize profitability by monitoring revenue opportunities and controlling operating costs.
• Ensure expenses remain within established budgetary guidelines.
• Review sales performance and identify opportunities to improve turnover.
• Recommend practical measures to strengthen commercial results.
• Monitor the effectiveness of improvement initiatives and adjust actions when necessary.
• Support continued business growth through effective store management and commercial decision-making.

Commercial Performance Analysis

• Apply qualitative and quantitative analysis to evaluate supermarket performance.
• Review sales results, stock information, and relevant commercial indicators.
• Identify trends affecting sales turnover, profitability, and operational efficiency.
• Prepare recommendations based on commercial performance findings.
• Conduct comparative studies between supermarket departments to identify improvement opportunities.
• Use departmental performance comparisons to support more effective commercial practices.
• Implement appropriate corrective actions based on analysis and operational requirements.

Stock and Inventory Management

• Coordinate regularly with Department Heads to maintain effective stock management.
• Monitor stock values, inventory availability, and out-of-stock situations.
• Review stock and sales reports to identify discrepancies and performance concerns.
• Oversee the coordination of merchandise orders and timely product deliveries.
• Support appropriate stock availability to meet customer demand.
• Identify inventory-related issues and implement corrective actions where necessary.
• Maintain effective communication between departments regarding stock requirements and merchandise availability.

Customer Service and Satisfaction

• Ensure the supermarket delivers consistent and reliable customer service.
• Maintain a customer-focused approach throughout daily store operations.
• Identify operational concerns that may affect the shopping experience.
• Coordinate with Department Heads to address service delivery issues.
• Implement relevant improvements to support customer satisfaction.
• Promote efficient supermarket operations that meet customer requirements.
• Support a positive shopping environment through effective operational management.

Department Coordination and Leadership

• Work closely with Department Heads to coordinate supermarket activities.
• Communicate operational priorities and commercial performance expectations.
• Support cooperation between departments to achieve supermarket objectives.
• Address issues affecting stock availability, service delivery, and operational efficiency.
• Maintain productive working relationships with Head Office and Corporate Office stakeholders.
• Use strong people management and negotiation skills to support effective coordination.
• Encourage accountability for departmental performance and operational standards.

Supermarket Asset Maintenance

• Supervise the ongoing service and maintenance of supermarket assets.
• Monitor maintenance requirements that may affect daily operations.
• Coordinate appropriate follow-up on identified asset maintenance concerns.
• Support the continued availability and functionality of supermarket facilities and equipment.
• Ensure maintenance-related issues are communicated to the relevant teams.
• Contribute to a safe and efficiently maintained supermarket environment.

Hygiene, Safety and Security

• Oversee the maintenance and improvement of supermarket hygiene standards.
• Ensure supermarket safety and security requirements are followed.
• Monitor operational areas for concerns affecting hygiene, safety, or security.
• Coordinate corrective action when standards require improvement.
• Support consistent implementation of relevant company procedures.
• Promote a safe and well-maintained environment for customers and employees.

Qualifications and Experience

• Bachelor 's degree in Business Administration.
• Minimum 5 years of relevant experience as a Store Manager in the supermarket industry.
• Retail industry experience is mandatory.
• Strong understanding of supermarket operations and commercial performance.
• Experience managing sales, profitability, stock availability, and operational costs.
• Ability to analyze sales and inventory reports and implement corrective actions.
• Strong people management and negotiation skills.
• Ability to build effective professional relationships across all organizational levels.
• Experience coordinating with department heads and internal business stakeholders.
• Ability to identify operational improvement opportunities and support their implementation.
• Must currently be located in Riyadh or be willing to relocate to Riyadh.

Skills and Competencies

• Supermarket store management.
• Retail operations and business planning.
• Sales and profitability management.
• Commercial performance analysis.
• Budgetary cost control.
• Stock and inventory management.
• Merchandise ordering and delivery coordination.
• Departmental performance evaluation.
• Customer service and satisfaction.
• Supermarket asset maintenance coordination.
• Hygiene, safety, and security oversight.
• People management and team coordination.
• Negotiation and stakeholder relationship management.
• Analytical problem-solving and operational improvement.
• Commercial decision-making.

What We Offer

Majid Al Futtaim offers a friendly working environment where colleagues contribute to shared business goals and customer experiences. Employees are part of a diverse workforce of more than 45,000 colleagues guided by the Majid Al Futtaim Leadership Model. This opportunity provides responsibility for supermarket operations, commercial performance, stock management, and customer service within Carrefour in Riyadh.

About Majid Al Futtaim Retail

Majid Al Futtaim is a regional developer and operator of shopping malls, retail businesses, communities, and entertainment destinations across the Middle East, North Africa, and Central Asia. Through its retail operations, including Carrefour, the Group focuses on serving customers through effective store management, merchandise availability, operational efficiency, and consistent service standards. Majid Al Futtaim is committed to creating great moments for everyone, every day.