Store Manager

Apparel Group; Riyadh; On-site; SAR 60,000 - 100,000; Full time

Job summary

Apparel Group in Riyadh is seeking a Store Manager to lead retail staff, drive sales, and uphold brand standards. You will supervise daily operations, ensure excellent customer service, and promote Club Apparel Loyalty Program.

You must stay fashion-aware, manage stock, oversee roaster and VM, and provide feedback to regional management. The role requires physical fitness to stand and lift, and a commitment to loss prevention and high store performance.

Qualifications

• Achieve company objectives with top customer service by retail staff and maximize sales.
• Implement store operating procedures per company and Brand standards.
• Promote the Loyalty Program for loyalty and repeat sales.
• Provide feedback to Area Manager and Operations Manager about employees and products.

Responsibilities

• Brief and guide staff on daily/weekly/monthly sales targets.
• Must be fashionable and well-groomed with up-to-date product knowledge to minimize stock loss.
• Maintain knowledge of new products and fashion directives to anticipate customer needs.
• Ensure minimal stock loss and manage stockrooms.
• Implement store procedures and ensure brand policies are followed by staff.
• Apply creative techniques to reach/exceed store sales targets.
• Ensure adequate stock levels to maximize sales.
• Weekly audit of store administration and resolve discrepancies.
• Manage daily roaster, leave and grievances of retail staff.
• Maintain visual merchandising standards in stores per VM standards.
• Promote Club Apparel Loyalty Program for repeat sales.
• Supervise store and report to Area Manager on staff/products.
• Ensure awareness and vigilance of store security.
• Stay updated on group brands for suggestive selling.
• End-to-end store operations responsibility.
• Must be physically fit to stand for extended hours and heavy lifting.

Job description

Store Manager

POSITION OBJECTIVE

• Achieve company objectives, ensuring the highest levels of customer service are provided by retail staff and ensure they have the skills and support required for maximizing sales
• Implement operating procedures at the store as per the company and Brand standards
• Promote the Loyalty Program of the company for maximizing loyalty and repeat sales
• Provide feedback to the Area Manager and Operations Manager with regards to employees and products

Key Responsibilities

• Brief and guide the staff on achievement of the daily / weekly / monthly sales target
• Must be fashionable / well-groomed and possess up-to-date product knowledge to ensure minimal stock loss
• Maintains knowledge of new product, trend and fashion directives at all times in order to effectively respond to and anticipate customer needs
• Ensure minimal stock loss manage stockrooms
• Implement the operating procedures at the store and ensure the brand and company’s policies and procedures are adhered by all the staff at all the times
• Apply creative techniques to achieve / exceed the store sales target
• Ensure has the required stock levels to maximize the sales
• Weekly audit the store administration and resolve discrepancies if any
• Manage the daily roaster, leave and grievances of the retail staff
• Maintain the visual merchandising standards at the stores all the time as per set VM standards
• Promote the Club Apparel Loyalty Program of the company for repeat sales
• Supervise the store and provide feedback to the Area Manager with regards to the employees and products
• Ensure awareness and vigilance at all times of security in the store without any negligence
• Must be updated about the various brands of the group for suggestive selling to the customers
• End to end store operations responsibility
• Must be physically fit to stand for extended hours and heavy lifting