Store Manager

Apparel Group; Jeddah; On-site; SAR 70,000 - 100,000; Full time

Job summary

Apparel Group in Jeddah seeks a store operations leader to drive daily sales, guide staff and uphold brand standards.

You will manage stock, VM, rosters, loyalty programs, and ensure security while delivering outstanding customer service.

Qualifications

• Excellent customer service and product knowledge.
• Ability to work toward sales targets while upholding brand standards.
• Willingness to stand for extended hours and handle heavy lifting.

Responsibilities

• Brief and guide the staff on achievement of the daily / weekly / monthly sales target.
• Maintain knowledge of new product, trend and fashion directives to respond to customer needs.
• Ensure minimal stock loss and manage stockrooms.
• Implement operating procedures at the store and ensure brand policies are followed by all staff.
• Apply creative techniques to achieve or exceed the store sales target.
• Ensure stock levels are sufficient to maximize sales.
• Weekly audit the store administration and resolve discrepancies.
• Manage the daily roster, leave and grievances of the retail staff.
• Maintain the visual merchandising standards at the stores.
• Promote the Club Apparel Loyalty Program for repeat sales.
• Supervise the store and provide feedback to the Area Manager with regards to staff and products.
• Ensure awareness and vigilance of security in the store at all times.
• Must be updated about the various brands for suggestive selling.
• End to end store operations responsibility.
• Must be physically fit to stand for extended hours and heavy lifting.

Skills

Customer service

Sales target achievement

Product knowledge

Stock management

Team leadership

Visual merchandising

Security awareness

Job description

POSITION OBJECTIVE

• Achieve company objectives, ensuring the highest levels of customer service are provided by retail staff and ensure they have the skills and support required for maximizing sales
• Implement operating procedures at the store as per the company and Brand standards
• Promote the Loyalty Program of the company for maximizing loyalty and repeat sales
• Provide feedback to the Area Manager and Operations Manager with regards to employees and products

Key Responsibilities

• Brief and guide the staff on achievement of the daily / weekly / monthly sales target
• Must be fashionable / well-groomed and possess up-to-date product knowledge to ensure minimal stock loss
• Maintains knowledge of new product, trend and fashion directives at all times in order to effectively respond to and anticipate customer needs
• Ensure minimal stock loss manage stockrooms
• Implement the operating procedures at the store and ensure the brand and company's policies and procedures are adhered by all the staff at all the times
• Apply creative techniques to achieve / exceed the store sales target
• Ensure has the required stock levels to maximize the sales
• Weekly audit the store administration and resolve discrepancies if any
• Manage the daily roaster, leave and grievances of the retail staff
• Maintain the visual merchandising standards at the stores all the time as per set VM standards
• Promote the Club Apparel Loyalty Program of the company for repeat sales
• Supervise the store and provide feedback to the Area Manager with regards to the employees and products
• Ensure awareness and vigilance at all times of security in the store without any negligence
• Must be updated about the various brands of the group for suggestive selling to the customers
• End to end store operations responsibility
• Must be physically fit to stand for extended hours and heavy lifting