Sr. Presales Engineer

SamaWave Solutions; Jeddah; On-site; SAR 180,000 - 300,000; Full time

Job summary

SamaWave Solutions is seeking a Senior Presales Engineer to support design and development of technical solutions across our enterprise IT portfolio. The role involves translating business requirements into complete, technically sound, commercially competitive solutions while working with customers, sales, vendors, and internal teams.

The successful candidate will manage the presales lifecycle from opportunity qualification through design, BOM preparation, technical proposal, and handover to the

Qualifications

• Bachelor's degree in a related field (IT/Engineering).
• Minimum 5 years of relevant IT experience.
• Experience in Presales, Solution Architect, or customer-facing technical role.
• Strong knowledge across enterprise IT infrastructure and solutions.

Responsibilities

• Engage with customers to understand business and technical requirements.
• Translate requirements into technical architectures and multi-vendor solutions.
• Prepare BOMs, BOQs, licensing, and solution configurations.
• Develop technical proposals, architecture documents, and compliance sheets.
• Present solutions to both technical and non-technical stakeholders.
• Coordinate PoCs, demos, and technical evaluations.
• Collaborate with sales to develop competitive solutions.

Skills

Technical knowledge

Solution architecture

Customer engagement

Presentation skills

Documentation

Commercial awareness

Vendor management

Education

Bachelor's degree in Computer Engineering/Network Engineering/Computer Science/Information Technology

Tools

Cisco

Cisco Meraki

Fortinet

Dell Technologies

VMware

Microsoft

Veeam

Job description

Jeddah, Saudi Arabia | Posted on 10/05/2026

SamaWave is a solutions provider based in Jeddah, Saudi Arabia. We specialize in empowering companies' communication capabilities to enhance user experiences and maximize employee satisfaction across all levels within an organization.

Job Description

Role Summary

SamaWave Solutions is looking for an experienced Senior Presales Engineer to support the design and development of technical solutions across our portfolio of enterprise IT technologies.

The successful candidate will work closely with customers, the sales team, technology vendors, distributors, and SamaWave's technical team to understand business and technical requirements and translate them into complete, technically sound, commercially competitive solutions .

This is a multi-vendor presales role . The Senior Presales Engineer is expected to work across multiple technology domains rather than being limited to a single product or vendor.

The role requires a strong combination of technical knowledge, solution architecture, customer engagement, presentation skills, documentation, commercial awareness, and vendor management .

The candidate should be capable of managing the technical presales lifecycle from initial opportunity qualification through solution design, BOM preparation, technical proposal, presentation/demo, clarification, and final handover to the implementation team.

Key Responsibilities

Engage with customers to understand their business requirements, existing environment, challenges, technical requirements, and future plans .

Translate customer requirements into appropriate technical architectures and solutions .

Design multi-vendor solutions covering areas such as:

Wireless networking

Cybersecurity

Firewalls and secure connectivity

Unified Communications & Collaboration

Microsoft and cloud solutions

Servers, storage, and virtualization

Backup and disaster recovery

Identity and access management

Endpoint and server security

Cloud and hybrid infrastructure

Data protection and information security

Recommend appropriate products, licenses, subscriptions, services, and configurations based on customer requirements.

Ensure that proposed solutions are technically compatible, correctly sized, scalable, secure, supportable, and commercially viable .

Develop high-level and low-level solution architectures where required.

Identify technical risks, dependencies, prerequisites, assumptions, and limitations before submitting a solution.

Solution Sizing & Bill of Materials

Prepare accurate Bill of Materials (BOM), Bill of Quantities (BOQ), licensing requirements, and solution configurations .

Perform product sizing based on customer requirement.

Validate BOMs and configurations using vendor sizing and configuration tools where available.

Work with vendors and distributors to validate complex designs and configurations.

Review distributor/vendor quotations to ensure that all required hardware, licenses, subscriptions, support contracts, accessories, and services are included.

Identify unnecessary or missing components before quotations are submitted to customers.

Technical Proposals & Tender Responses

Prepare professional technical proposals, solution descriptions, architecture documents, compliance sheets, and scope of work documents .

Respond to customer RFPs, RFQs, tenders, and technical questionnaires .

Prepare technical compliance matrices against customer specifications.

Support the sales team in developing commercially competitive solutions without compromising technical quality.

Participate in customer clarification meetings and technical negotiations.

Customer Engagement & Technical Presentations

Conduct customer meetings and technical discovery workshops.

Present proposed solutions clearly to both technical and non-technical stakeholders .

Conduct product and solution presentations, demonstrations, and workshops.

Explain technical concepts, solution benefits, architecture, competitive differentiators, and business value.

Conduct site surveys and technical assessments when necessary.

Understand the customer's existing environment and identify opportunities for modernization or improvement.

Act as a trusted technical advisor to customers throughout the sales cycle.

Proof of Concept & Demonstrations

Plan and coordinate Proof of Concept (PoC), Proof of Value (PoV), demonstrations, and technical evaluations .

Define PoC objectives, success criteria, prerequisites, test cases, and expected outcomes.

Coordinate with vendors, distributors, internal engineers, and customers during PoCs.

Document and present PoC results.

Maintain strong technical relationships with SamaWave's technology vendors and distributors.

Coordinate with vendor presales and solution architects when additional expertise is required.

Manage technical elements of:

Deal registrations

Solution validations

Special configurations

Licensing requirements

Technical escalations

Participate in vendor training programs and maintain relevant technical certifications.

Stay informed about new products, technologies, licensing models, product lifecycle changes, and vendor roadmaps .

Continuously expand technical knowledge across SamaWave's technology portfolio.

Work closely with account managers throughout the opportunity lifecycle.

Assist sales in qualifying opportunities and identifying the appropriate solution strategy.

Attend customer meetings with account managers where technical engagement is required.

Help identify upselling and cross-selling opportunities based on customer environments and requirements.

Provide realistic technical input regarding:

Solution complexity

Required professional services

Support the sales team during technical and commercial negotiations.

Project Scoping & Handover

Develop clear Scope of Work (SOW) and professional services requirements for proposed projects.

Define project assumptions, exclusions, prerequisites, deliverables, responsibilities, and acceptance criteria.

Estimate required implementation effort and engineering resources in coordination with the technical team.

Conduct a structured technical handover to the implementation/project team after an opportunity is awarded.

Ensure that the delivered solution remains aligned with what was proposed and committed to the customer.

Support the technical team during complex implementations when presales clarification is required.

Technical Knowledge

The candidate should have strong knowledge across several of the following technology areas.

Networking

Experience with technologies from vendors such as Cisco, Cisco Meraki, Fortinet , or equivalent enterprise vendors is preferred.

Cybersecurity

Understanding of solutions including:

Next-Generation Firewalls

Secure Access / ZTNA

EDR/XDR

Web and DNS security

Network security

Vulnerability management

Identity security

Privileged Access Management

SIEM/SOC technologies

Security awareness and compliance solutions

Experience with vendors such as Fortinet, Cisco, Palo Alto Networks, Sophos , or similar platforms is valuable.

Collaboration & Unified Communications

Knowledge of:

Cisco Unified Communications

IP Telephony

Microsoft Teams

SIP

Voice gateways

Infrastructure & Data Center

Understanding of:

Storage

Hyperconverged infrastructure

Backup and recovery

Disaster recovery

High availability

Knowledge of vendors such as Dell Technologies, VMware, Microsoft, Veeam , or equivalent enterprise technologies is advantageous.

Qualifications

Bachelor's degree in Computer Engineering, Network Engineering, Computer Science, Information Technology , or a related field.

Minimum 5 years of relevant IT experience , preferably including at least 2–3 years in a Presales, Solution Architect, or customer-facing technical role .

Strong practical knowledge of enterprise IT infrastructure and solutions.

Previous experience working for a System Integrator, IT Solution Provider, VAR, distributor, or technology vendor is strongly preferred.

Demonstrated experience designing and presenting enterprise IT solutions.

Experience preparing BOMs, BOQs, technical proposals, RFP responses, compliance sheets, and Scope of Work documents .

Ability to understand and interpret complex technical specifications and tender documents.

Strong understanding of solution sizing and enterprise licensing concepts.

Excellent written and verbal communication skills in English .

Arabic communication skills are highly preferred.

Certifications

Relevant certifications are considered an advantage, including:

CCNA / CCNP

Cisco Collaboration certifications

Fortinet certifications

Security certifications

Vendor-specific presales or solution architecture certifications

Candidates are not expected to hold certifications for every technology in the SamaWave portfolio , but must demonstrate the ability and willingness to quickly learn and obtain certifications for new technologies when required.

Requirements

The successful candidate should demonstrate:

Strong solution architecture and analytical thinking

Excellent customer-facing and presentation skills

Strong technical documentation skills

Ability to understand both technical and business requirements

Strong problem-solving skills

Ability to manage several opportunities simultaneously

Attention to detail when preparing configurations and BOMs

Ability to research and quickly understand unfamiliar technologies

Strong communication and teamwork skills

Ability to work independently and take ownership of opportunities

Strong relationship-building skills with customers, vendors, and distributors

Additional Expectations

Because SamaWave works with a broad portfolio of technology vendors, the Senior Presales Engineer must be comfortable working outside of his existing technology specialization.

The candidate is expected to:

Research unfamiliar technologies when required.

Attend vendor training and enablement sessions.

Obtain additional certifications based on business requirements.

Work with vendor specialists when deeper product expertise is required.

Be capable of learning new technologies quickly.

Maintain organized technical documentation for active opportunities.

Keep technical knowledge continuously updated.

The role is therefore best suited to someone who understands enterprise IT architecture as a whole , rather than someone whose experience is limited to one vendor or product family.