Strategic IT Accounts Leader – Growth & Partnerships

SamaWave Solutions; Jeddah; Presencial; SAR 100.000 - 150.000; Tempo integral

Resumo da vaga

A leading technology solutions provider in Jeddah is seeking a Senior Account Manager to manage strategic client accounts and oversee complex sales opportunities. The ideal candidate will have 4-6 years of experience in B2B IT sales and strong fluency in both Arabic and English. Responsibilities include mentoring junior account managers, leading high-value client relationships, and contributing to business development initiatives. This role offers a competitive salary and a dynamic work environment.

Qualificações

• Minimum of 4–6 years in B2B IT sales or account management in the Saudi market.
• Experience in managing sales cycles and cross-functional coordination.
• Solid understanding of the Saudi medium-size business market.

Responsabilidades

• Manage strategic client accounts and oversee complex sales opportunities.
• Lead and manage high-revenue client relationships to ensure long-term satisfaction.
• Coordinate with presales, operations, finance, and management for deals.

Conhecimentos

B2B IT sales

Account management

Communication skills

Negotiation skills

Fluency in Arabic

Fluency in English

Formação

Bachelor’s degree in Business Administration or related field

Ferramentas

CRM systems

Microsoft Office

Descrição da vaga

Jeddah, Saudi Arabia | Posted on 12/25/2025

SamaWave is a solutions provider based in Jeddah, Saudi Arabia. We specialize in empowering companies' communication capabilities to enhance user experiences and maximize employee satisfaction across all levels within an organization.

Job Description

Job Summary:
To manage strategic client accounts, oversee complexsales opportunities, and ensure long-term relationship building with keycustomers. The Senior Account Manager also mentors junior account managers andcontributes to high-level business development initiatives.

Taskes and Responsibilities :

• Follow up on all ongoing and high-value deals and ensurestrategic and timely closures.
  
• Lead complex sales opportunities and expand key andstrategic client accounts.
  
• Own the preparation and review of large-scale quotations,renewals, and framework agreements.
  
• Oversee delivery, logistics, and execution for criticalclient projects.
  
• Manage escalations related to shipments, delivery delays,or vendor commitments.
  
• Negotiate pricing, commercial terms, and discountsdirectly with vendors and distributors.
  

2. ClientRelationship Management

• Act as the primary relationship owner for strategic andhigh-revenue clients.
  
• Conduct executive-level meetings and regular accountreview sessions.
  
• Develop long-term account plans focused on growth,renewals, and retention.
  
• Build trusted-advisor relationships with decision-makers(IT, Finance, Procurement).
  
• Lead and manage DEMO and PoC engagements for complex orstrategic opportunities
  
  

3. CRM& Documentation

• Ensure accuracy, quality, and forecasting reliability ofCRM data for assigned accounts.
  
• Analyze sales KPIs, pipeline health, and revenueprojections.
  
• Prepare detailed reports and forecasts for managementreview.
  
• Guide Account Managers on proper CRM usage anddocumentation standards.
  

4.Internal Coordination & Follow-up

• Lead coordination with Presales, Operations, Finance, andManagement for strategic deals.
  
• Act as an escalation point for internal andclient-related issues.
  
• Mentor and support Account Managers in managingopportunities and client communications.
  
• Collaborate closely with sales leadership on prioritiesand targets.
  

5.Business Development & Growth

• Identify newmarkets, verticals, and strategic growth opportunities.
  
• Develop andstrengthen long-term partnerships with key vendors and technology partners.
  
• Contribute toimproving sales processes, tools, and customer engagement strategies.
  
• Play a key role inhigh-level client events, executive briefings, and strategic promotions.
  

Requirements

Qualification (Education/Work Experience) :

• Bachelor’s degree in Business Administration,Information Technology, or a related field.
• Minimum of 4–6 years in B2B IT sales or accountmanagement in the Saudi market.
• Experience in managing sales cycles, client portfolios, and cross-functionalcoordination..
• Strong knowledge of the company’s solution areas: DataCenters, Microsoft Cloud, Cybersecurity, Networking.
• Solid understanding of the Saudi medium-sized businessmarket.
• Strong, communication, and negotiation skills.
• Fluency in Arabic and English.
• Proficient in CRM systems and Microsoft Office tools.