Spa Supervisor: Luxury Spa Operations Leader

Narcissus Hotel and Residence, Riyadh; Riyadh Region; On-site; SAR 89,000 - 134,000; Full time

Job summary

Narcissus Hotel and Residence, Riyadh, is seeking a Spa Supervisor to manage daily spa operations on-site. You will oversee the reception, coordinate bookings, and lead spa staff to ensure service quality that aligns with brand standards and health and safety policies.

Join a luxury hospitality environment in Riyadh, driving guest satisfaction through expert staff guidance, schedule management, and continuous training to maintain premium guest experiences.

Qualifications

• Strong supervisory and team-leadership experience in daily operations.
• Excellent guest-facing service with professional courtesy and problem solving.
• Clear, professional communication with guests, colleagues, and management.
• Receptionist duties: booking management, greeting guests, front desk organization.
• Ability to train and coach spa staff on service standards, safety, and hygiene.

Responsibilities

• Oversee daily spa operations and reception flow.
• Coordinate bookings and guest inquiries to maintain a smooth guest experience.
• Lead and support spa team, monitor service quality, align with brand standards.
• Ensure health and safety compliance across all treatments and facilities.
• Assist with staff scheduling, basic inventory oversight, and ongoing training.

Skills

Team leadership

Customer service

Communication

Front desk operations

Staff training

Spa operations

Health & safety

Booking software

Fluent English

Hospitality experience

Education

Diploma/certification in hospitality or spa management

Job description

Narcissus Hotel and Residence, Riyadh, is seeking a Spa Supervisor to manage daily spa operations on-site. You will oversee the reception, coordinate bookings, and lead spa staff to ensure service quality that aligns with brand standards and health and safety policies.

Join a luxury hospitality environment in Riyadh, driving guest satisfaction through expert staff guidance, schedule management, and continuous training to maintain premium guest experiences.