Luxury Spa Director: Elevate Guest Experience & Growth

Radisson Hotel Group; Riyadh; On-site; SAR 150,000 - 210,000; Full time

Benefits offered by this job

Global hotel discounts

Local perks & rewards

Employee rate programs

Job summary

Radisson Hotel Group in Riyadh seeks an experienced Spa Manager for Mansard Riyadh, a Radisson Collection Hotel & Residences. You will lead the luxury spa, oversee operations, and drive guest satisfaction and profitability.

The role requires strategic vision, program development, and strong team leadership in a high-end hospitality setting. You will manage budgets, ensure compliance, and collaborate with hotel departments to create distinctive guest journeys, expanding wellness offerings while

Qualifications

• Bachelor's degree in Hospitality Management or related field; Spa Management certification preferred.
• 3+ years in spa or hospitality management leading teams and operations.
• Strong financial management and budgeting experience for revenue optimization.
• Excellent communication, leadership, and guest service orientation for luxury experiences.

Responsibilities

• Lead and mentor a diverse spa team, driving professional development.
• Oversee daily spa operations: scheduling, resources, and workflow optimization.
• Develop strategic initiatives to enhance guest experiences and loyalty.
• Manage budgeting, forecasting, costs, and pricing to maximize profitability.
• Maintain quality assurance across treatments with audits and corrective actions.
• Coordinate with hotel departments for integrated guest journeys and marketing support.
• Innovate new spa treatments and wellness programs aligned with market trends.
• Ensure health, safety, and regulatory compliance with staff training.
• Analyze performance metrics and guest feedback to identify improvements.
• Oversee vendor relationships, procurement, and inventory management.
• Conduct performance reviews and support onboarding and training.

Skills

Spa management

Leadership

Financial management

Guest service

Communication

Analytical thinking

Strategic thinking

Vendor management

Operations management

Education

Bachelor's degree in Hospitality Management

Spa Management certification

Tools

Spa management software

POS systems

Job description

Radisson Hotel Group in Riyadh seeks an experienced Spa Manager for Mansard Riyadh, a Radisson Collection Hotel & Residences. You will lead the luxury spa, oversee operations, and drive guest satisfaction and profitability.

The role requires strategic vision, program development, and strong team leadership in a high-end hospitality setting. You will manage budgets, ensure compliance, and collaborate with hotel departments to create distinctive guest journeys, expanding wellness offerings while