Shift Supervisor, Restaurant Ops & Guest Experience

Apparel Group; Riyadh; On-site; SAR 33,000 - 67,000; Full time

Job summary

Apparel Group seeks a Shift Supervisor – Restaurant Operations in Riyadh to lead daily restaurant activities on shift. You will supervise team members, ensure service standards, manage cash procedures, and uphold food safety and guest experience excellence.

The role emphasizes hands-on leadership on-site, collaboration with the Store Manager, and maintaining efficient shift operations across busy periods.

Responsibilities

• Lead by example and train team members to meet service standards.
• Ensure accurate cash handling and till reconciliation during shifts.
• Supervise guest service, respond to complaints, and maintain positive hospitality.
• Enforce health and safety policies and food safety procedures.
• Coordinate with Store Manager to optimize staffing and operations.

Job description

Apparel Group seeks a Shift Supervisor – Restaurant Operations in Riyadh to lead daily restaurant activities on shift. You will supervise team members, ensure service standards, manage cash procedures, and uphold food safety and guest experience excellence.

The role emphasizes hands-on leadership on-site, collaboration with the Store Manager, and maintaining efficient shift operations across busy periods.