Shift Operations Specialist - Logistics & Fulfillment

Amazon Inc.; Riyadh; On-site; SAR 90,000 - 120,000; Full time

Job summary

Afaq - Warehouse Branch is seeking an Operations Specialist to support Amazon's logistics and fulfillment operations in Riyadh, Saudi Arabia. The role involves managing daily shift activities at a fulfillment center, supervising associates, coordinating workforce allocation, and maintaining safety and quality standards.

The ideal candidate will have at least 1 year of Microsoft Office experience, be able to work flexible shifts including nights and holidays, and be capable of lifting up to 22

Qualifications

• High school diploma or equivalent qualification.
• Minimum 1 year of experience using Microsoft Office products and applications, including Word, Excel, and Outlook.
• Ability to work flexible schedules, shifts, and operational areas.
• Availability to work weekends, nights, and public holidays when required.
• Ability to lift up to 49 pounds (approximately 22.2 kg).
• Ability to stand and walk during shifts lasting up to 12 hours.
• Ability to frequently push, pull, squat, bend, and reach.
• Ability to work 40 hours per week and overtime when required.

Responsibilities

• Oversee daily shift activities within an assigned Amazon fulfillment center, sortation center, or delivery station.
• Coordinate operational activities to support the timely processing and movement of customer orders.
• Monitor shift performance against operational plans and forecasts.
• Ensure customer orders are fulfilled according to established quality and safety guidelines.
• Communicate important shift information to frontline managers and operational associates.
• Identify operational challenges and support appropriate solutions to maintain workflow efficiency.
• Adjust labor allocation during shifts to meet changing operational requirements and performance targets.
• Manage and support associates during assigned shifts.
• Provide training and operational guidance to help employees perform their responsibilities effectively.
• Communicate work priorities, operational expectations, and safety requirements.
• Support associate performance through regular guidance and coordination.
• Help maintain an organized and productive working environment.
• Work with frontline management to address staffing and operational requirements.
• Promote a safe working environment across assigned operational areas.
• Identify workplace safety concerns and opportunities for improvement.
• Ensure associates follow established safety and quality guidelines.
• Support consistent implementation of workplace safety procedures.
• Monitor operational activities to identify conditions that may affect employee safety or order quality.
• Coordinate with relevant teams to address safety concerns and improve workplace readiness.
• Monitor workforce requirements throughout assigned shifts.
• Adjust associate allocation according to operational plans, forecasts, and workload changes.
• Coordinate available labor resources to support efficient order processing.
• Communicate staffing requirements and operational constraints to frontline management.
• Support effective utilization of available resources while maintaining service and safety standards.
• Work with support functions and other departments to address shared operational challenges.
• Coordinate improvements related to process area readiness, workplace organization, safety, and training.
• Support the implementation of 5S workplace organization practices.
• Maintain effective communication between operational teams and supporting departments.
• Help resolve issues that may affect shift productivity, operational quality, or customer order fulfillment.
• Use operational data to identify logistics and supply chain challenges.
• Analyze performance information to support operational decision-making.
• Identify opportunities to improve workflow efficiency and process effectiveness.
• Contribute ideas that support innovation and operational optimization.
• Work with relevant teams to implement practical improvements.
• Support continuous improvement initiatives that strengthen operational performance.

Job description

Afaq - Warehouse Branch is seeking an Operations Specialist to support Amazon's logistics and fulfillment operations in Riyadh, Saudi Arabia. The role involves managing daily shift activities at a fulfillment center, supervising associates, coordinating workforce allocation, and maintaining safety and quality standards.

The ideal candidate will have at least 1 year of Microsoft Office experience, be able to work flexible shifts including nights and holidays, and be capable of lifting up to 22