ServiceNow Technical Architect | Lucid Investment Company | Riyadh, Saudi Arabia

Lucid Investment Company; Riyadh; On-site; SAR 400,000 - 600,000; Full time

Job summary

Lucid Investment Company in Riyadh, Saudi Arabia, seeks a seasoned ServiceNow Technical Architect to lead enterprise-scale architecture, governance, and large-scale digital transformation on an onsite basis. You will define integration roadmaps and oversee platform implementation across ITSM, ITOM, and CMDB landscapes, guiding executive stakeholders and teams.

The role requires 8+ years in IT architecture with deep ServiceNow expertise, strong governance and integration skills, and a commitment

Qualifications

• Minimum 8+ years IT architecture with 5+ years in ServiceNow.
• Certified ServiceNow Architect across ITSM/ITOM/CMDB/CSDM.
• Experience with REST/SOAP APIs, LDAP/SSO, and MID servers.
• Platform governance, upgrade management, and performance tuning.
• Strong leadership, executive communication, and stakeholder alignment.
• Onsite Riyadh with transferable Iqama residency.

Responsibilities

• Architect end-to-end enterprise ServiceNow solutions and multi-tenant integrations.
• Lead CMDB, CSDM, Service Mapping, ITSM, and ITOM architectures.
• Establish governance standards, coding guidelines, and upgrade strategies.
• Design integrations with ERP/CRM via web services and MID servers.
• Conduct architectural reviews, code audits, and performance tuning.
• Lead technical workshops and executive-facing solution presentations.
• Mentor development squads and promote best practices.
• Maintain architectural blueprints, docs, and roadmap logs.

Skills

ServiceNow

IT architecture

ITSM

ITOM

CMDB

CSDM

REST-SOAP APIs

LDAP/SSO

MID server

Governance

Upgrade management

Agile

Executive communication

Onsite Riyadh

Education

Bachelor's in CS/IT/SE

Tools

Jira

Confluence

AWS

Azure

Job description

Position Summary

Driving enterprise ServiceNow architecture, platform governance, and large-scale digital transformation in Riyadh, Saudi Arabia, Lucid Investment Company is actively seeking an accomplished ServiceNow Technical Architect for a premier onsite professional engagement. In this vital executive-level technical role, you will architect enterprise-grade ServiceNow solutions, define integration roadmaps, and oversee platform implementation across complex ITSM, ITOM, and CMDB landscapes. Bringing extensive progressive experience in enterprise ServiceNow architecture and advisory, you will empower top-tier organizations in Saudi Arabia to achieve uncompromised system scalability, robust data governance, and automated IT service excellence. This prestigious career opportunity offers competitive remuneration, high executive visibility, and professional growth within a premier IT staffing and corporate investment enterprise.

Detailed Job Description

As a ServiceNow Technical Architect supporting Lucid Investment Company on an onsite basis in Riyadh, Saudi Arabia, you will take full operational, tactical, and strategic ownership of platform blueprint design, technical governance, enterprise integration architecture, and stakeholder alignment.

Key Responsibilities

• Architect end-to-end enterprise ServiceNow solutions, instance topologies, and multi-tenant integration frameworks.
• Lead the design and implementation of CMDB, CSDM, Service Mapping, ITSM, and ITOM enterprise architectures.
• Establish platform governance standards, coding guidelines, update set promotion protocols, and instance upgrade strategies.
• Formulate complex integration strategies connecting ServiceNow with enterprise ERP, CRM, and monitoring systems via web services and MID servers.
• Conduct rigorous architectural reviews, code audits, and performance tuning assessments for large-scale enterprise deployments.
• Lead technical workshops, requirement scoping sessions, and solution presentations for executive stakeholders and client leadership.
• Mentor development squads, provide technical escalation support, and drive engineering best practices across teams.
• Maintain meticulous architectural blueprints, integration documentation, governance policies, and roadmap compliance logs.

Required Qualifications & Skills

• Bachelor’s degree in Computer Science, Information Technology, Software Engineering, or related technical discipline.
• Minimum of 8+ years of progressive professional hands-on experience in IT architecture, with at least 5+ years specializing in ServiceNow.
• Strong, demonstrable operational expertise as a certified ServiceNow Architect across ITSM, ITOM, CMDB, and CSDM domains.
• Comprehensive working knowledge of enterprise integration architectures, REST/SOAP APIs, LDAP/SSO, and MID server configuration.
• Deep practical experience in platform governance, instance performance optimization, and upgrade management.
• Solid practical grasp of agile project management methodologies and enterprise IT service management frameworks.
• Exceptional analytical problem-solving aptitude, executive communication skills, and leadership capabilities.
• Mandatory possession of a valid, transferable Iqama and current residency in Saudi Arabia for immediate onsite engagement in Riyadh.

Nice-to-Have Skills

• Official ServiceNow Certified Master Architect (CMA) or Certified Implementation Specialist (CIS) certifications across multiple suites.
• Prior professional working experience in top-tier multinational consulting firms or major enterprise transformation programs in the Middle East.
• Hands-on familiarity with cloud platforms (AWS, Azure) and enterprise architecture frameworks (TOGAF).
• Experience utilizing enterprise agile tracking platforms (Jira, Confluence) for project governance.
• Active participation in enterprise architecture forums, ServiceNow advisory boards, or technical think tanks.

Application Information

• Recruiter: Lucid Investment Company Recruitment Division
• Contact Name: Mohammed Abdul Azeez (Senior Recruitment Manager)
• Email: [e-mail]
• Email Subject Line: ServiceNow – ServiceNow Technical Architect – Riyadh
• Phone:
• Company Website: https://www.lucidt.com
• Salary/Rate: Market Competitive / Enterprise Executive Compensation Package
• Deadline: Open until filled (Urgent Riyadh ServiceNow Technical Architect Opening)
• Notice Period: Immediate Available / Short Notice Preferred
• Contract Duration: Permanent / Full-Time On-Site Engagement (Riyadh, Saudi Arabia)