Senior ServiceNow Integration Specialist | Lucid Investment Company | Riyadh, Saudi Arabia

Lucid Investment Company; Riyadh; On-site; SAR 300,000 - 540,000; Full time

Job summary

Lucid Investment Company in Riyadh, Saudi Arabia is seeking a Senior ServiceNow Integration Specialist for an onsite engagement. You will architect, implement, and secure complex integrations between ServiceNow and ERP/CRM/security systems, including MID server deployments and OAuth-based credentials.

You will collaborate with architects and security teams, maintain API documentation, and ensure real-time data interoperability and robust connectivity across enterprise systems.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, Software Engineering, or related discipline.
• Minimum of 6+ years of hands-on experience in software integration and ServiceNow platform customization.
• Strong expertise in ServiceNow Integration Hub, REST/SOAP web services, and scripted REST APIs.
• Practical knowledge of MID server architecture, LDAP/Active Directory, and SSO integrations.
• Proficient in JavaScript, JSON, XML, and asynchronous web protocols.
• Solid understanding of API security, OAuth 2.0, encryption standards, and firewall troubleshooting.
• Excellent analytical, troubleshooting, and communication skills.
• Legal work authorization, valid transferable Iqama, and residency in Saudi Arabia for onsite Riyadh work.

Responsibilities

• Architect, design, develop, test, and deploy complex inbound and outbound integrations across the ServiceNow platform.
• Build and maintain custom REST and SOAP web services, scripted REST APIs, and JSON/XML payload transformations.
• Configure and manage ServiceNow Integration Hub, Spokes, Flow Designer actions, and legacy workflow integrations.
• Deploy, configure, and maintain MID servers for secure internal network communication and data collection.
• Implement robust error handling, retry mechanisms, logging, and asynchronous event processing for high-volume data streams.
• Secure integration endpoints using OAuth 2.0, Basic Auth, mutual TLS, and encrypted API credentials.
• Troubleshoot API failures, payload errors, latency, and connectivity issues.
• Maintain detailed integration specifications, API docs, endpoint inventories, and runbooks.

Skills

ServiceNow Integration Hub

REST/SOAP web services

MID server

OAuth 2.0

JavaScript

LDAP/AD & SSO

API security

Troubleshooting

Education

Bachelor’s degree in CS/IT/related

Tools

MuleSoft

Dell Boomi

Kafka

Jira

Confluence

Job description

Position Summary

Driving advanced enterprise system integrations, API middleware connectivity, and seamless data synchronization within the ServiceNow platform in Riyadh, Saudi Arabia, Lucid Investment Company is actively seeking an accomplished Senior ServiceNow Integration Specialist for a premier onsite professional engagement. In this vital technical role, you will architect, build, secure, and optimize complex inbound and outbound integrations connecting ServiceNow with enterprise ERP, CRM, security, and monitoring systems. Bringing extensive hands‑on experience in ServiceNow integration architecture, REST/SOAP web services, and MID server deployments, you will empower enterprise clients in Saudi Arabia to achieve uncompromised data interoperability, real‑time event processing, and robust system connectivity. This prestigious career opportunity offers competitive remuneration, high technical visibility, and professional growth within a premier IT staffing and corporate investment enterprise.

Detailed Job Description

As a Senior ServiceNow Integration Specialist supporting Lucid Investment Company on an onsite basis in Riyadh, Saudi Arabia, you will take full operational, tactical, and technical ownership of integration design, scripted REST APIs, JSON/XML payload processing, MID server configuration, and endpoint security. Your day-to-day responsibilities include building robust web service integrations, configuring Integration Hub spokes, managing secure OAuth/API credential profiles, troubleshooting data synchronization bottlenecks, collaborating with enterprise architects and security squads, and interacting directly with senior recruitment leaders like Mohammed Abdul Azeez.

Key Responsibilities

• Architect, design, develop, test, and deploy complex inbound and outbound integrations across the ServiceNow platform.
• Build and maintain custom REST and SOAP web services, scripted REST APIs, and JSON/XML payload transformation scripts.
• Configure and manage ServiceNow Integration Hub, Spokes, Flow Designer actions, and legacy workflow integrations.
• Deploy, configure, and maintain MID servers for secure internal network communication and data collection.
• Implement robust error handling, retry mechanisms, logging, and asynchronous event processing for high-volume data streams.
• Secure integration endpoints utilizing OAuth 2.0, Basic Authentication, mutual TLS (mTLS), and encrypted API credentials.
• Troubleshoot complex API failures, payload mismatch errors, latency bottlenecks, and network connectivity issues.
• Maintain meticulous integration technical specifications, API documentation, endpoint inventory logs, and troubleshooting runbooks.

Required Qualifications & Skills

• Bachelor’s degree in Computer Science, Information Technology, Software Engineering, or related technical discipline.
• Minimum of 6+ years of progressive professional hands‑on experience in software integration and ServiceNow platform customization.
• Strong, demonstrable operational expertise in ServiceNow Integration Hub, REST/SOAP web services, and scripted REST APIs.
• Comprehensive working knowledge and practical proficiency in MID server architecture, LDAP/Active Directory, and SSO integrations.
• Deep practical programming skills in JavaScript, JSON, XML, and asynchronous web protocols.
• Solid practical grasp of API security protocols, OAuth 2.0, encryption standards, and network firewall troubleshooting.
• Exceptional analytical problem‑solving aptitude, debugging capabilities, and professional communication skills.
• Mandatory legal work authorization, valid transferable Iqama, and physical residency in Saudi Arabia for immediate onsite engagement in Riyadh.

Nice-to-Have Skills

• Official ServiceNow Certified Implementation Specialist – Vendor Risk Management or Event Management certifications.
• Hands‑on familiarity with enterprise service buses (ESB), MuleSoft, Dell Boomi, or Kafka messaging queues.
• Prior professional working experience in top‑tier multinational financial institutions or telecommunications enterprises in the Middle East.
• Experience utilizing enterprise agile tracking platforms (Jira, Confluence) for task management.
• Active participation in API developer communities or technical integration forums.

Application Information

Recruiter: Lucid Investment Company Recruitment Division

Contact Name: Mohammed Abdul Azeez (Senior Recruitment Manager)

Email: [e-mail]

Email Subject Line: ServiceNow – Senior ServiceNow Integration Specialist – Riyadh

Phone:

Company Website: https://www.lucidt.com

Salary/Rate: Market Competitive / Enterprise Onsite Package (As per experience)

Deadline: Open until filled (Urgent Riyadh Senior ServiceNow Integration Specialist Opening)

Notice Period: Immediate Available / Short Notice Preferred

Contract Duration: Permanent / Full-Time On-Site Engagement (Riyadh, Saudi Arabia)