Onsite ServiceNow Architect - Enterprise ITSM/ITOM Leader

Lucid Investment Company

Riyadh

On-site

SAR 400,000 - 600,000

Full time

4 days ago

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Job summary

Lucid Investment Company in Riyadh, Saudi Arabia, seeks a seasoned ServiceNow Technical Architect to lead enterprise-scale architecture, governance, and large-scale digital transformation on an onsite basis. You will define integration roadmaps and oversee platform implementation across ITSM, ITOM, and CMDB landscapes, guiding executive stakeholders and teams.

The role requires 8+ years in IT architecture with deep ServiceNow expertise, strong governance and integration skills, and a commitment

Qualifications

Minimum 8+ years IT architecture with 5+ years in ServiceNow.
Certified ServiceNow Architect across ITSM/ITOM/CMDB/CSDM.
Experience with REST/SOAP APIs, LDAP/SSO, and MID servers.
Platform governance, upgrade management, and performance tuning.
Strong leadership, executive communication, and stakeholder alignment.
Onsite Riyadh with transferable Iqama residency.

Responsibilities

Architect end-to-end enterprise ServiceNow solutions and multi-tenant integrations.
Lead CMDB, CSDM, Service Mapping, ITSM, and ITOM architectures.
Establish governance standards, coding guidelines, and upgrade strategies.
Design integrations with ERP/CRM via web services and MID servers.
Conduct architectural reviews, code audits, and performance tuning.
Lead technical workshops and executive-facing solution presentations.
Mentor development squads and promote best practices.
Maintain architectural blueprints, docs, and roadmap logs.