Service Sales Engineer

Bühler Group; Saudi Arabia; On-site; SAR 134,000 - 201,000; Full time

Job summary

Bühler Group in Riyadh, Saudi Arabia is seeking a CS Sales professional to develop new client relationships and grow sales of spare parts, retrofits, and single machine products.

You will identify opportunities, prepare commercial proposals and quotations, and support growth across the assigned territory, working closely with the Sales and Service Team under the Area Sales/Service Manager to drive customer satisfaction.

Qualifications

• Bachelor's degree in Engineering required.
• Minimum 3 years in Grains and Food Processing.
• Strong sales and CRM skills.
• Ability to conduct sales conversations and negotiations.
• Ability to develop technical solutions with customers.
• Excellent written and oral communication; English fluent; Arabic advantageous.
• Willingness to travel.

Responsibilities

• Develop and maintain sales materials and current product knowledge.
• Establish, manage, and maintain relationships with current and potential clients.
• Prepare action plans and schedules to increase business activities in the assigned territory.
• Identify sales prospects, contact new and existing accounts, and follow up on leads and referrals.
• Align market activities with the Area Sales/Service Manager in the territory.
• Identify and understand customer needs and provide optimum customer service and support.
• Identify, handle, and resolve customer complaints and concerns.
• Communicate new product and service opportunities and developments to the Supervisor.
• Prepare presentations, proposals, and quotations for equipment and plant business.
• Participate in marketing events such as seminars.
• Ensure client data in CRM is up to date.
• Implement sales targets and contribute to budget for plant & equipment and CS business.

Skills

Bachelors in Engineering

3+ years experience in Grains & Food

Sales & account management

Contract negotiations

Technical solution development

English fluency

Arabic knowledge (advantage)

PSSR experience (advantage)

Willingness to travel

Education

Bachelor's degree in Engineering

Job description

Bühler Group in Riyadh, Saudi Arabia is looking for a CS Sales professional to develop new client relationships and business for the sale of spare parts, retrofits, and single machine products. This role is responsible for developing sales opportunities, managing customer relationships, understanding customer needs, preparing commercial proposals and quotations, and supporting growth across the assigned territory. The position works closely with the Sales and Service Team, aligns market activities with the Area Sales/Service Manager, and contributes to customer satisfaction and business growth.

This is where you'll excel

• Develop and maintain sales materials and current product knowledge.
• Establish, manage, and maintain relationships with current and potential clients.
• Prepare action plans and schedules to increase business activities in the assigned territory.
• Identify sales prospects, contact new and existing accounts, and follow up on leads and referrals resulting from field activity.
• Align and complement market activities with the existing Area Sales/Service Manager in the assigned territory.
• Identify and understand customer needs and provide optimum customer service and support.
• Identify, handle, and resolve customer complaints and concerns.
• Communicate new product and service opportunities and special developments gathered through field activity to the Supervisor.
• Prepare presentations, proposals, and quotations, and generate sales leads for equipment and plant business.
• Participate in marketing events such as seminars.
• Ensure client data in CRM is up to date.
• Implement company sales targets in the assigned market territory and contribute to budget achievement for Orders Released, Turnover, and DB1 for plant & equipment and CS business.

These are the skills you'll need

• Bachelor's degree in Engineering.
• Minimum 3 years of experience in the Grains and Food Processing industry.
• Strong knowledge of Grains and Food Processing, with outstanding sales and customer relationship management skills.
• Ability to conduct sales conversations and contract negotiations, with strong presentation and negotiation skills.
• Ability to develop technical/technological solutions with and for customers; strong problem-solving and decision-making skills.
• Excellent written and oral communication skills, with the ability to work effectively with internal and external stakeholders and in a matrix organization.
• Fluent in English; knowledge of Arabic is an advantage. PSSR experience is an advantage.
• Willingness to travel and ability to work independently, manage time and priorities effectively, and handle confidential and sensitive information.

Creating impact together at Bühler!

Two billion people eat food every day that was produced with Bühler equipment. One billion people drive vehicles whose parts were manufactured with our machines.

Bühler aims to balance humanity, nature, and the economy in every decision as it develops solutions that unlock sustainable business opportunities in the global food, feed, and mobility industries.

We strive to create innovations for a better world, with a special focus on healthy, safe, and sustainable solutions. Therefore, we team up with customers, start-ups, multinationals, and academia to accelerate impact together.