Service Sales Engineer

Bühler Gruppe; Riyadh; On-site; SAR 150,000 - 210,000; Full time

Job summary

Bühler Group in Riyadh, Saudi Arabia is seeking a CS Sales professional to build new client relationships and drive sales of spare parts, retrofits, and single machine products. You will craft commercial proposals, manage customer relations, and support growth across the territory.

You will collaborate with the Sales and Service Team, coordinate with the Area Sales/Service Manager, and aim to boost customer satisfaction and business growth through effective account management and market

Qualifications

• Bachelor's degree in Engineering is required.
• Minimum 3 years of experience in the Grains and Food Processing industry.
• Strong knowledge of Grains and Food Processing with excellent sales and customer relationship management skills.
• Ability to conduct sales conversations and contract negotiations with strong presentation and negotiation skills.
• Ability to develop technical/technological solutions with and for customers; strong problem-solving and decision-making skills.
• Excellent written and oral communication skills; able to work with internal and external stakeholders in a matrix organization.
• Fluent in English; knowledge of Arabic is an advantage; PSSR experience is an advantage.
• Willingness to travel and ability to work independently, manage time and priorities, and handle confidential information.

Responsibilities

• Develop and maintain sales materials and current product knowledge.
• Establish, manage, and maintain relationships with current and potential clients.
• Prepare action plans and schedules to increase business activities in the territory.
• Identify sales prospects and follow up on leads and referrals.
• Align activities with the Area Sales/Service Manager in the territory.
• Identify customer needs and provide effective service and support.
• Handle and resolve customer complaints and concerns.
• Communicate new product and service opportunities to the Supervisor.
• Prepare presentations, proposals and quotations to generate sales leads for equipment and plant business.
• Participate in marketing events and seminars.
• Keep CRM client data up to date.
• Contribute to sales targets and budget for plant, equipment, and CS business.

Skills

Grains & Food Processing knowledge

Sales & account management

Contract negotiations

Presentation skills

Communication skills

English fluency

Willingness to travel

Independent working

Problem solving

Education

Bachelor's degree in Engineering

Job description

Bühler Group in Riyadh, Saudi Arabia is looking for a CS Sales professional to develop new client relationships and business for the sale of spare parts, retrofits, and single machine products. This role is responsible for developing sales opportunities, managing customer relationships, understanding customer needs, preparing commercial proposals and quotations, and supporting growth across the assigned territory. The position works closely with the Sales and Service Team, aligns market activities with the Area Sales/Service Manager, and contributes to customer satisfaction and business growth.

This is where you'll excel

• Develop and maintain sales materials and current product knowledge.
• Establish, manage, and maintain relationships with current and potential clients.
• Prepare action plans and schedules to increase business activities in the assigned territory.
• Identify sales prospects, contact new and existing accounts, and follow up on leads and referrals resulting from field activity.
• Align and complement market activities with the existing Area Sales/Service Manager in the assigned territory.
• Identify and understand customer needs and provide optimum customer service and support.
• Identify, handle, and resolve customer complaints and concerns.
• Communicate new product and service opportunities and special developments gathered through field activity to the Supervisor.
• Prepare presentations, proposals, and quotations, and generate sales leads for equipment and plant business.
• Participate in marketing events such as seminars.
• Ensure client data in CRM is up to date.
• Implement company sales targets in the assigned market territory and contribute to budget achievement for Orders Released, Turnover, and DB1 for plant & equipment and CS business.

These are the skills you'll need

• Bachelor's degree in Engineering.
• Minimum 3 years of experience in the Grains and Food Processing industry.
• Strong knowledge of Grains and Food Processing, with outstanding sales and customer relationship management skills.
• Ability to conduct sales conversations and contract negotiations, with strong presentation and negotiation skills.
• Ability to develop technical/technological solutions with and for customers; strong problem-solving and decision-making skills.
• Excellent written and oral communication skills, with the ability to work effectively with internal and external stakeholders and in a matrix organization.
• Fluent in English; knowledge of Arabic is an advantage. PSSR experience is an advantage.
• Willingness to travel and ability to work independently, manage time and priorities effectively, and handle confidential and sensitive information.

Questions? We are happy to answer them!

Shailja Dubey
Manager - Human Resource

Creating impact together at Bühler!

Two billion people eat food every day that was produced with Bühler equipment. One billion people drive vehicles whose parts were manufactured with our machines.

Bühler aims to balance humanity, nature, and the economy in every decision as it develops solutions that unlock sustainable business opportunities in the global food, feed, and mobility industries.

We strive to create innovations for a better world, with a special focus on healthy, safe, and sustainable solutions. Therefore, we team up with customers, start-ups, multinationals, and academia to accelerate impact together.