Senior ServiceNow Delivery Lead: ITSM, GRC & Migrations

Linnk Group; Jeddah; On-site; SAR 300,000 - 600,000; Full time

Job summary

Linnk Group seeks an experienced ServiceNow Project Manager (Delivery) for a on‑site, year‑to‑year contract in Jeddah, Saudi Arabia. You will consolidate legacy ITSM and GRC onto a single ServiceNow instance, owning end‑to‑end delivery, budgeting, and risk management across multi‑module implementations.

You will lead complex integrations (Oracle ERP, JIRA), manage external partners, and ensure regulatory compliance in banking/financial services.

Qualifications

• Bachelor's degree or equivalent in a technical discipline.
• 8+ years in IT project management with enterprise delivery.
• 3+ years delivering complex ServiceNow programmes.

Responsibilities

• Own end‑to‑end delivery planning, budgeting, and risk management.
• Lead phased rollout of ServiceNow ITSM/ITOM/IRM/TPRM/Data Privacy.
• Coordinate legacy migration and decommissioning (BMC Helix/Archer).
• Manage integrations with Oracle ERP, JIRA, and internal systems.
• Direct partners and engineering teams; report RAID logs and changes.

Skills

8+ years PM experience

3+ years ServiceNow delivery

Multi‑module ServiceNow

ERP integrations (Oracle)

Banking/FS domain

Education

Bachelor's in CS/IT/Business Admin

Tools

ServiceNow ITSM/ITOM/IRM/TPRM

Legacy migrations (BMC Helix/Archer)

Oracle ERP integration

JIRA

Job description

Linnk Group seeks an experienced ServiceNow Project Manager (Delivery) for a on‑site, year‑to‑year contract in Jeddah, Saudi Arabia. You will consolidate legacy ITSM and GRC onto a single ServiceNow instance, owning end‑to‑end delivery, budgeting, and risk management across multi‑module implementations.

You will lead complex integrations (Oracle ERP, JIRA), manage external partners, and ensure regulatory compliance in banking/financial services.