Senior Banking Applications Operations Leader

Uasmart; Riyadh; Vor Ort; SAR 350.000 - 600.000; Vollzeit

Zusammenfassung

Linnk Group is seeking a Senior Applications Management Specialist for a yearly renewable contract in Riyadh, Saudi Arabia. The role focuses on managing business‑critical banking applications, ensuring system stability, and delivering high‑quality IT service delivery.

The ideal candidate will have 10+ years of experience, strong ITIL knowledge, and hands‑on experience with ServiceNow and Jira. Fluency in Arabic and English is mandatory, with opportunities to lead major incidents and drive

Qualifikationen

• Bachelor’s degree in Information Technology or Computer Science or a related field.
• At least 10 years of relevant experience in Application Management, Application Support, or IT Service Delivery.
• Banking or financial services experience is preferred.
• Strong knowledge of ITIL principles and practices.
• Experience in incident management, vendor management, and SLA governance.
• Familiarity with ServiceNow, Jira, and reporting tools.
• Fluency in both Arabic and English is mandatory.

Aufgaben

• Manage application operations and production support for business‑critical banking applications.
• Lead major incident management, root cause analysis (RCA), and issue resolution.
• Coordinate with vendors and monitor SLAs and KPIs.
• Manage application releases, change management, UAT, and production deployments.
• Support cybersecurity requirements, audits, and regulatory compliance.
• Contribute to disaster recovery planning and related activities.
• Prepare application performance reports and identify continuous improvement opportunities.
• Maintain application stability and support operational service delivery objectives.

Kenntnisse

Analytical skills

Coordination skills

Problem-solving

Arabic & English fluency

Ausbildung

Bachelor’s degree in Information Technology or Computer Science

Tools

ServiceNow

Jira

Reporting tools

Jobbeschreibung

Linnk Group is seeking a Senior Applications Management Specialist for a yearly renewable contract in Riyadh, Saudi Arabia. The role focuses on managing business‑critical banking applications, ensuring system stability, and delivering high‑quality IT service delivery.

The ideal candidate will have 10+ years of experience, strong ITIL knowledge, and hands‑on experience with ServiceNow and Jira. Fluency in Arabic and English is mandatory, with opportunities to lead major incidents and drive