Senior Sales Engineer - HVAC Aftermarket Growth

SAU2 Carrier Saudi Service Company Ltd.; Eastern Province; On-site; SAR 180,000 - 240,000; Full time

Job summary

Carrier is seeking a results-driven Senior Sales Engineer to support and grow its service and aftermarket business in Saudi Arabia, with emphasis on service agreements, maintenance contracts, and digitalized service offerings.

You will identify new business opportunities, manage key accounts, and negotiate profitable commercial agreements while coordinating with internal teams to deliver tailored service solutions and achieve sales targets.

Qualifications

• Bachelor's degree in Engineering or related field; Mechanical Engineering preferred.
• MBA is an added advantage.
• 3-5 years of relevant experience in sales, business development, or customer relationship management, preferably within HVAC, building services, or a related industry.
• Demonstrated experience in selling service agreements, maintenance contracts, and service repair solutions.
• Strong sales, commercial negotiation, and business development skills.
• Excellent communication and relationship-building skills in both Arabic and English.
• Strong organizational, planning, time management, and analytical skills.
• Ability to understand customer business needs, identify opportunities, and develop tailored service solutions.
• Experience with sales forecasting, pipeline management, and achieving sales targets.

Responsibilities

• Develop new business opportunities and expand the customer base for service agreements, maintenance contracts, service repairs, and aftermarket solutions.
• Manage existing customer accounts, build strong relationships with key stakeholders, and identify opportunities to increase customer retention and service revenue.
• Prepare and follow up on quotations, commercial proposals, tenders, and service sales inquiries, ensuring timely and accurate responses to customer requirements.
• Lead commercial negotiations to achieve profitable business outcomes and secure orders in line with company objectives.
• Promote connected and digital service offerings by providing customers with professional proposals, relevant technical information, and tailored solutions.
• Achieve assigned sales and order booking targets while ensuring profitable growth and effective management of sales opportunities.
• Prepare monthly sales forecasts, monitor the sales pipeline, and report business performance and opportunities to management.
• Identify prospective customers, target accounts, and project opportunities; assess customer needs and recommend suitable service solutions.
• Execute planned customer visits, conduct customer meetings and workshops, and participate in relevant industry events to increase awareness of Carrier's service offerings.
• Follow up on outstanding payments and coordinate with relevant internal teams to support timely collection.
• Work closely with internal sales, service, and technical teams to develop customer-focused solutions and support business growth.

Skills

Sales & BD

Negotiation

Communication

Education

Bachelor's degree in Engineering or related field

MBA

Job description

Carrier is seeking a results-driven Senior Sales Engineer to support and grow its service and aftermarket business in Saudi Arabia, with emphasis on service agreements, maintenance contracts, and digitalized service offerings.

You will identify new business opportunities, manage key accounts, and negotiate profitable commercial agreements while coordinating with internal teams to deliver tailored service solutions and achieve sales targets.