Senior Retail Advisor — Movement & Customer Experience

seddiqi holding; Saudi Arabia; On-site; SAR 42,000 - 62,000; Full time

Job summary

On is launching its first store in the Kingdom of Saudi Arabia, Riyadh, inviting you to join the retail team as a Retail Advisor. Deliver premium customer service, greet shoppers, respond to inquiries, and tailor product solutions while embodying On's movement philosophy.

You will mentor Advisors, manage daily store zoning, assist with inventory, and contribute to merchandising and community events, building strong local partnerships and athlete stories.

Qualifications

• 2+ years of experience in a retail environment
• Strong communication and interpersonal skills
• Ability to take initiative, learn quickly, and work independently or in a team
• Interest in networking and building connections
• Enthusiasm for movement and sport
• Ability to multitask while attending to customers and adapting to business needs
• Fluent reading, writing and speaking English

Responsibilities

• Continuously embody On's values and brand philosophy to customers and colleagues
• Provide exceptional customer service: greet customers, answer inquiries, and tailor solutions
• Supervise and mentor Advisors with a customer-focused approach
• Manage daily zoning to optimize store flow and staffing
• Open and close the store per protocol
• Maintain product knowledge and stay updated on On's global activities
• Contribute ideas on merchandising and events for the store
• Assist with inventory, product orders, and fill-in orders

Skills

Customer service

Communication

Interpersonal skills

Initiative

Teamwork

Multitasking

English fluency

Job description

On is launching its first store in the Kingdom of Saudi Arabia, Riyadh, inviting you to join the retail team as a Retail Advisor. Deliver premium customer service, greet shoppers, respond to inquiries, and tailor product solutions while embodying On's movement philosophy.

You will mentor Advisors, manage daily store zoning, assist with inventory, and contribute to merchandising and community events, building strong local partnerships and athlete stories.