Customer Experience Specialist – Riyadh Sports Retail

Seddiqi Holding; Riyadh; On-site; SAR 78,000 - 123,000; Full time

Job summary

On in Riyadh is seeking a customer-focused retail team member for its first store in the Kingdom of Saudi Arabia. You will greet customers, answer inquiries, and deliver solutions while embodying On's values and premium experience.

Responsibilities include maintaining product knowledge, contributing ideas on merchandising and events, assisting inventory, and upholding premium store visuals. Strong communication and teamwork are essential to success.

Qualifications

• High School Diploma or equivalent.
• Retail experience in running, fashion or sports is a plus.
• Strong communication and interpersonal skills.
• Able to take initiative and work independently or in a team.
• Excellent customer service and relationship-building skills.
• Eye for maintaining outstanding store condition and visual merchandising standards.

Responsibilities

• Greet customers and respond to inquiries, delivering solutions.
• Provide exceptional customer service and embody brand values.
• Maintain knowledge of product information and On's initiatives.
• Contribute ideas on merchandising and store events/activities.
• Assist with inventory, placing new products and fill-in orders.
• Maintain premium store visuals and standards.

Skills

Retail experience

Communication skills

Interpersonal skills

Teamwork

Customer service

Visual merchandising

Multitasking

Initiative

Store upkeep

Education

High School Diploma

Job description

On in Riyadh is seeking a customer-focused retail team member for its first store in the Kingdom of Saudi Arabia. You will greet customers, answer inquiries, and deliver solutions while embodying On's values and premium experience.

Responsibilities include maintaining product knowledge, contributing ideas on merchandising and events, assisting inventory, and upholding premium store visuals. Strong communication and teamwork are essential to success.