Senior Quality Assurance Manager - QA Training and Competency Lead

Mace; Saudi Arabia; Hybrid; SAR 240,000 - 420,000; Full time

Benefits offered by this job

Hybrid working options

Job summary

Mace is seeking a Training and Competency Lead to shape and run the program’s training framework on a major new airport project in Saudi Arabia.

You will oversee qualification verification, conduct needs analysis, manage records in the QMIS, coordinate supplier training, and report KPIs to management. The role supports audits and ensures compliance with ISO 9001:2015.

Qualifications

• Bachelor’s degree in engineering, quality management, human resources, or a related field.
• Certified training or assessment qualification (e.g., CIPD, ATD, TAP); ISO 9001:2015 Internal Auditor certification preferred.
• Experience in technical training, competency assurance, or learning and development roles within construction or infrastructure programs, including developing competency frameworks, conducting training needs analysis, and administering competency records on large-scale programs.
• Training needs analysis and competency assessment.
• Reporting, data analysis, time, and schedule management.Familiarity with QMS best practices and competence requirements.

Responsibilities

• Develop and maintain the program training and competency framework, including role-based competency matrices and assurance requirements.
• Conduct training needs analysis across program functions and maintain the annual training plan.
• Verify that personnel qualifications, certifications, and competency records meet contractual, regulatory, and QMS requirements.
• Coordinate delivery of technical training programs, including provider sourcing, scheduling, and performance evaluation.
• Maintain training and competency records within the QMIS, ensuring accuracy and traceability.
• Evaluate training effectiveness and report competency gaps, closure actions, and completion status.
• Support internal and external audits relating to competence requirements and close out associated findings.
• Report training and competency KPIs and trends to management.

Skills

Training needs analysis

Competency assurance

Learning and development

Data analysis

Reporting

Education

Bachelor’s degree in engineering/quality management/HR

Tools

QMS software

Job description

Mace combines construction expertise with consultancy to unlock potential in every person or project and redefine the boundaries of ambition. Our values shape the way we consult and define the people we want to join us on our journey.

The Project

This is an opportunity to work on a large new build airport that will set a global benchmark for aviation experience and aims to attract 120 million passengers by 2030 in Saudi Arabia. Mace is currently providing the programme management and is looking for high-caliber experienced people. This role provides the training and competency assurance capacity required to confirm that personnel engaged in the program are qualified, competent, and authorised to perform their assigned activities. A structured competency framework, disciplined verification of qualifications, and evaluation of training effectiveness are essential to close competency gaps before they affect delivery and to demonstrate conformance with ISO 9001:2015 competence requirements.

You’ll Be Responsible For

• Develop and maintain the program training and competency framework, including role-based competency matrices and assurance requirements.
• Conduct training needs analysis across program functions and maintain the annual training plan.
• Verify that personnel qualifications, certifications, and competency records meet contractual, regulatory, and QMS requirements.
• Coordinate delivery of technical training programs, including provider sourcing, scheduling, and performance evaluation.
• Maintain training and competency records within the QMIS, ensuring accuracy and traceability.
• Evaluate training effectiveness and report competency gaps, closure actions, and completion status.
• Support internal and external audits relating to competence requirements and close out associated findings.
• Report training and competency KPIs and trends to management.

You’ll Need To Have

• Bachelor’s degree in engineering, quality management, human resources, or a related field.
• Certified training or assessment qualification (e.g., CIPD, ATD, TAP); ISO 9001:2015 Internal Auditor certification preferred.
• Experience in technical training, competency assurance, or learning and development roles within construction or infrastructure programs, including developing competency frameworks, conducting training needs analysis, and administering competency records on large-scale programs.
• Training needs analysis and competency assessment.
• Reporting, data analysis, time, and schedule management.Familiarity with QMS best practices and competence requirements.

Our values

Safety first - Going home safe and well:

We champion a safe, diverse, and inclusive working environment, understanding the importance of well-being in every team.

Client focus - Deliver on our promise:

We own the quality of deliverables and strategic outcomes and build long-term relationships with our clients.

Integrity - Always do the right thing:

We influence positive outcomes within our industry while always aligning with our compliance obligations.

Create opportunity - For our people to excel:

We champion a continuous improvement culture throughout all activities, inspiring our people and teams to develop.

Mace is an inclusive employer and welcomes interest from a diverse range of candidates. We are also open to discussing part-time, flexible, and hybrid working options if suitable within the role.

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