Senior Professional Services Engineer - Security Solutions

Kaspersky Lab; Riyadh; On-site; SAR 180,000 - 300,000; Full time

Job summary

Kaspersky Lab seeks a Professional Services Engineer (PSE) to deliver deployments and configuration of Kaspersky solutions for corporate customers in the META region. The role includes health checks, optimization projects, and knowledge transfer to ensure customer success.

As a technical engineer, you will work with cross-functional teams to escalate and resolve challenging issues, document engagements, and drive customer satisfaction.

Qualifications

• Completed degree (BS or equivalent) in IT, MIS, or CS.
• Certifications listed in Education section (A+, N+, Security+, Server+, CISSP, VMware, Linux).
• 5+ years of experience as an engineer or system administrator.

Responsibilities

• Perform deployments and configuration of Kaspersky solutions in customer environments.
• Conduct health checks and optimization projects for existing customers.
• Document service engagements and project status in company systems.
• Maintain close collaboration with Sales and Pre-sales teams; manage escalations and resolutions.

Skills

5+ years exp

Education

BS or equivalent IT/CS

CompTIA A+

CompTIA N+

CompTIA Security+

CompTIA Server+

Microsoft cert (Windows Server)

CISSP

VMware cert

Linux LPI

Tools

MS SharePoint

MS SQL

MS Exchange

Docker

VMware

Hyper-V

KVM

Citrix

Job description

Kaspersky Lab seeks a Professional Services Engineer (PSE) to deliver deployments and configuration of Kaspersky solutions for corporate customers in the META region. The role includes health checks, optimization projects, and knowledge transfer to ensure customer success.

As a technical engineer, you will work with cross-functional teams to escalate and resolve challenging issues, document engagements, and drive customer satisfaction.