Professional Services Engineer-Deployments & Health Checks

Kaspersky; Riyadh; On-site; SAR 279,000 - 469,000; Full time

Job summary

Kaspersky is seeking a Professional Services Engineer to deploy and configure security solutions for corporate clients in the META region. The role emphasizes deep technical engagement, health checks, document management, and cross-functional collaboration with Sales and Pre-sales.

Applicants should have strong English, crisis management skills, and a track record of maintaining customer satisfaction while driving incident prevention and resolution.

Qualifications

• 5 years of engineering or system administration experience.
• Experience deploying and configuring security products.
• Ability to document work and communicate with customers.
• Knowledge of Russian or Arabic is an advantage

Responsibilities

• Performs deployments and configuration of Kaspersky solutions and integrates them into customer environments.
• Performs health checks, configurations and optimization projects for existing customers.
• Document all aspects of the service engagement including notes, time spent, and project status.
• Communicate challenges to senior management for swift resolution with additional Kaspersky resources.
• Report project status to customers and management and maintain technical documents.

Skills

Professional communication

Customer relationship

English proficiency

Crisis management

Technical troubleshooting

Education

BS or equivalent in IT/CS

CompTIA A+

CompTIA Network+

CompTIA Security+

CCNA

VMware certification

Tools

MS SharePoint

MS SQL

MS Exchange

Docker

Office 365

Cloud technologies

Job description

Kaspersky is seeking a Professional Services Engineer to deploy and configure security solutions for corporate clients in the META region. The role emphasizes deep technical engagement, health checks, document management, and cross-functional collaboration with Sales and Pre-sales.

Applicants should have strong English, crisis management skills, and a track record of maintaining customer satisfaction while driving incident prevention and resolution.