Senior Network Engineer

Datamatics Technologies; Riyadh Region; On-site; SAR 350,000 - 650,000; Full time

Job summary

Datamatics Technologies seeks a Senior Network Engineer to lead enterprise IT infrastructure operations spanning data centers (Azure and on-premises) and network environments in Saudi Arabia. The role demands deep technical expertise, strategic thinking, and strong leadership to drive innovation through AI-enabled IT operations.

The candidate will ensure infrastructure availability, security, and service reliability while guiding modernization, governance, and cost optimization initiatives

Qualifications

• Minimum 15+ years in IT Infrastructure and Network Operations.
• 5+ years in leadership or managerial roles managing large teams.
• Experience in Managed Services or large enterprise environments.

Responsibilities

• Lead end-to-end operations of Network Infrastructure (LAN, WAN, Wi-Fi, SD-WAN).
• Ensure high availability, performance, and reliability of infrastructure services.
• Manage incident, problem, and RCA processes; capacity planning for critical systems.
• Establish and maintain SLAs, OLAs, KPIs; drive continuous service improvement.
• Drive AI/Automation initiatives in IT Operations and cloud adoption.

Skills

Network Leadership

Cisco

ITIL

AI in IT Ops

Cloud & Hybrid

Service Delivery

Security Compliance

Education

Bachelor's Degree in CS/IT

Information Technology

Tools

Cisco Data Center

Fortinet

Huawei

SD-WAN

Job description

Aug 31, 2026

Position: Senior Network Engineer
Location: Saudi Arabia
Work Mode: Onsite
Joining Requirement: Immediate Joiners or candidates with a short notice period only
currently based in KSA.

Experience Required: Minimum 15+ years of experience in IT Infrastructure and Network Operations, including 5+ years in leadership or managerial roles managing large-scale infrastructure teams. Experience working within Managed Services or large enterprise environments is mandatory.

Language Requirements

Nationality Preference

Top Priority

• Arabic-speaking candidates from any nationality

Other Candidates

• Candidates from other nationalities are welcome to apply, provided they are fluent in Arabic and English.

Position Summary

We are seeking an experienced Senior Network Engineer to manage and lead enterprise IT infrastructure operations across Data Center (Azure and On-Premises) and Network Infrastructure environments.

The ideal candidate will possess deep technical expertise, strong operational leadership capabilities, and a strategic mindset to drive innovation through AI, Generative AI, and Agentic AI-enabled IT Operations.

This role is responsible for ensuring infrastructure availability, service reliability, SLA compliance, security, operational excellence, and continuous improvement across enterprise environments.

Key Responsibilities

Infrastructure Operations

Lead end-to-end operations of:

• Network Infrastructure (LAN, WAN, Wi-Fi, SD-WAN)

Responsibilities include:

• Ensuring high availability, performance, scalability, and reliability of infrastructure services
• Managing proactive monitoring, incident management, problem management, and Root Cause Analysis (RCA)
• Maintaining operational readiness and capacity planning for critical systems

Service Delivery & Operations Management

• Establish and maintain service levels aligned with business requirements
• Monitor and achieve SLA, OLA, KPI, and uptime targets
• Lead major incident management and service restoration activities
• Ensure adherence to ITIL processes and service management best practices
• Drive operational governance and continuous service improvement initiatives

Security & Compliance

• Ensure enterprise infrastructure complies with security and regulatory requirements
• Implement and maintain network security controls, access management, and infrastructure hardening
• Support disaster recovery, business continuity, and risk mitigation strategies
• Act as the primary interface between business stakeholders, customers, and infrastructure teams
• Build and maintain strong relationships with customers and senior leadership
• Present operational reviews, service reports, and improvement plans to executive stakeholders
• Manage escalations effectively and ensure high customer satisfaction
• Lead, mentor, and develop multidisciplinary infrastructure teams
• Manage workforce planning, performance management, coaching, and succession planning
• Foster a culture of accountability, innovation, collaboration, and operational excellence

AI & Automation

• Drive adoption of AI, Generative AI, and Agentic AI technologies within IT Operations
• Identify automation opportunities across infrastructure and support processes
• Implement AI-driven monitoring, analytics, predictive operations, and self-healing capabilities
• Improve operational efficiency and productivity through automation initiatives
• Lead infrastructure modernization and digital transformation programs
• Implement best practices in observability, monitoring, reliability engineering, and cloud operations
• Support cloud migration and hybrid infrastructure transformation initiatives
• Drive process optimization and continuous service improvement
• Manage technology vendors, service providers, and support partners
• Participate in budgeting, forecasting, and cost optimization initiatives
• Ensure optimal utilization of infrastructure assets and service contracts

Required Qualifications

Education

Bachelor's Degree in:

• Computer Science
• Information Technology
• Related discipline

Experience

• Minimum 15+ years of experience in IT Infrastructure and Network Operations
• Minimum 5+ years in leadership or managerial roles managing large infrastructure teams
• Proven experience managing enterprise-scale and mission-critical environments
• Experience working within Managed Services or large enterprise customer environments is mandatory

Technical Skills

Network Technologies

• Cisco Campus & Data Center Solutions
• LAN, WAN, Wi-Fi, SD-WAN Technologies
• Network Design, Deployment, and Operations

Security Technologies

• Fortinet Security Solutions
• Cisco Security Technologies
• Firewalls
• Access Control
• Disaster Recovery & Business Continuity Planning
• Hybrid Cloud Environments
• Infrastructure Monitoring & Capacity Management

Operations & Service Management

• ITIL Framework
• Change Management
• SLA/KPI Governance
• Operational Reporting
• Service Delivery Management

Automation & AI

• Infrastructure Automation
• AIOps (AI-Driven Operations)
• Generative AI Solutions
• Agentic AI Solutions
• Predictive Analytics
• Self-Healing Infrastructure
• Service Delivery Management
• Operational Governance
• Strategic Planning
• Communication & Presentation Skills
• Problem Solving & Decision Making

Preferred Candidate Profile

• Strong hands-on experience with Cisco, Huawei, and Fortinet technologies
• Proven track record managing enterprise network and infrastructure operations
• Experience supporting large-scale customers across Saudi Arabia, GCC, and Middle East environments
• Strong leadership, customer management, and service delivery expertise
• Experience driving automation, cloud adoption, AIOps, and infrastructure transformation initiatives
• Strong understanding of AI-enabled infrastructure operations and modern enterprise technology landscapes

Must Have

• Strong experience with Cisco, Huawei, and Fortinet technologies.
• Proven track record managing enterprise network and infrastructure operations.
• Experience supporting large-scale customers within GCC/Middle East environments.
• Strong leadership, customer management, and service delivery background
• Experience driving automation, cloud adoption, and infrastructure transformation initiatives.

Business Intelligence | Data Science | Big Data | Data Management I Managed Services I Application Development | AI

Datamatics Technologies specializes in delivering comprehensive data analytics and data science services, offering both onsite and offshore solutions across various industries in the Middle East and Africa.

IT Services and IT Consulting Professional Services