Senior Monitoring Engineer: SolarWinds & PRTG

MIS - Al Moammar Information Systems Co.; Riyadh; On-site; SAR 300,000 - 360,000; Full time

Job summary

MIS - Al Moammar Information Systems Co. in Riyadh seeks an experienced IT infrastructure monitoring expert to own SolarWinds and related platforms, optimize alerts and dashboards, and ensure high availability across the enterprise.

The role covers PRTG, Site24x7, and data center monitoring, with a focus on performance visibility and reduced false alarms. You will automate tasks via PowerShell/Python, integrate with ServiceNow, and support EOC incident analysis and escalation.

Qualifications

• Bachelor’s degree in CS/IT or related field.
• 5+ years in IT infrastructure monitoring with 4+ years SolarWinds in large environments.
• Experience designing/ tuning SolarWinds alerts, dashboards, and reports.
• Hands-on SolarWinds, PRTG, and Site24x7 administration.
• Strong knowledge of SQL Server, SWQL, SNMP, WMI, ICMP, syslog, NetFlow.
• Proficient in PowerShell or Python scripting; Windows/Linux server awareness.
• Familiar with ServiceNow ITIL incident/change/even management.
• Fluency in Arabic; good English communication. SCP and ITIL4F preferred.

Responsibilities

• Own and administer SolarWinds Orion/Hybrid Cloud platform modules and licensing.
• Configure alerts, dashboards, dependencies, and performance monitoring.
• Administer PRTG core servers, probes, sensors, thresholds, maps, and reports.
• Maintain Site24x7 and support data center monitoring via Liebert SiteScan.
• Ensure coverage for servers, networks, apps, and infrastructure with escalation.
• Automate monitoring tasks using PowerShell/Python and SolarWinds API/SWQL/SQL.
• Integrate alerts with ServiceNow and assist EOC in incident analysis and root-cause investigations.
• Manage platform security, access controls, changes, and upgrades per procedures.
• Prepare availability/performance reports, maintain docs, and train EOC staff.
• Provide out-of-hours support for critical incidents when required.

Skills

IT monitoring

Analytical skills

Bilingual (Arabic/English)

Education

BSc in Computer Science or IT

Tools

SolarWinds

PRTG Network Monitor

Site24x7

SQL Server

SWQL

PowerShell

Python

ServiceNow

Job description

MIS - Al Moammar Information Systems Co. in Riyadh seeks an experienced IT infrastructure monitoring expert to own SolarWinds and related platforms, optimize alerts and dashboards, and ensure high availability across the enterprise.

The role covers PRTG, Site24x7, and data center monitoring, with a focus on performance visibility and reduced false alarms. You will automate tasks via PowerShell/Python, integrate with ServiceNow, and support EOC incident analysis and escalation.