IT Monitoring Engineer – Tools, Alerts & Incidents

Saudi Business Machines; Saudi Arabia; Remote; SAR 167,400 - 189,720; Full time

Job summary

A technology solutions company in Saudi Arabia is seeking an IT Monitoring Center professional to operate and manage monitoring tools. Candidates should possess 2–4 years of experience with tools like AppDynamics and Microsoft SCOM. Responsibilities include deploying monitoring tools across IT environments, optimizing tool performance, and collaborating with incident response teams. The ideal applicant exhibits strong analytical skills, an understanding of IT infrastructure, and excellent communication abilities.

Qualifications

• 2–4 years of hands-on experience in configuring and managing enterprise monitoring tools.
• Experience in optimizing tool performance and resource utilization.
• Continuous learning mindset to stay updated with new monitoring tools.

Responsibilities

• Assess organizational monitoring requirements and select appropriate tools.
• Deploy monitoring tools across the IT environment.
• Monitor the health of monitoring tools and optimize their configuration.

Skills

Application configuration and management

Monitoring thresholds setup

Troubleshooting monitoring tool issues

Strong analysis and problem-solving skills

Communication and documentation skills

Education

Bachelor’s degree in Information Technology or related field

Tools

AppDynamics

Microsoft SCOM

Microfocus NNMi

Intermapper

Microfocus APM

Cisco Nexus Dashboard

Cisco ThousandEyes

DCIM and NetEco systems

Job description

A technology solutions company in Saudi Arabia is seeking an IT Monitoring Center professional to operate and manage monitoring tools. Candidates should possess 2–4 years of experience with tools like AppDynamics and Microsoft SCOM. Responsibilities include deploying monitoring tools across IT environments, optimizing tool performance, and collaborating with incident response teams. The ideal applicant exhibits strong analytical skills, an understanding of IT infrastructure, and excellent communication abilities.