Senior Global Ocean Freight Operations Specialist

DHL Global Forwarding; Makkah Region; On-site; SAR 180,000 - 300,000; Full time

Job summary

DHL Global Forwarding is seeking an OFR Operations Specialist in Jeddah, Saudi Arabia. You will implement ocean freight plans, coordinate operations, and support pricing and capacity decisions to serve a global client base.

Key tasks include managing transport orders, bookings, and import/export documentation while driving continuous improvement in service quality and efficiency. A strong background in sea freight and client engagement is essential.

Qualifications

• Bachelor's degree required in a relevant field.
• 6+ years of experience in ocean freight operations or logistics.
• Experience creating and confirming transport orders and bookings.
• Strong knowledge of import/export documentation and customs processes.

Responsibilities

• Implement OFR Ops/CS plans to provide ocean freight services.
• Coordinate day-to-day operations within the Ocean Freight Gateway.
• Assist in rate & capacity procurement and tender development.
• Prepare and manage shipping documents and bookings.
• Analyze performance, draft monthly management reports, and support pricing.
• Collaborate with clients to expand business and ensure service quality.
• Provide guidance to less experienced team members as needed.

Skills

OFR operations

Freight documentation

Pricing knowledge

Customer relationship

Coordination & planning

Education

Bachelor's Degree

Tools

Booking systems

ERP systems

Export/Import docs tools

Job description

DHL Global Forwarding is seeking an OFR Operations Specialist in Jeddah, Saudi Arabia. You will implement ocean freight plans, coordinate operations, and support pricing and capacity decisions to serve a global client base.

Key tasks include managing transport orders, bookings, and import/export documentation while driving continuous improvement in service quality and efficiency. A strong background in sea freight and client engagement is essential.