Sales Specialist

Kone México; Jeddah; On-site; SAR 60,000 - 90,000; Full time

Benefits offered by this job

Dynamic team environment

Learning & development programs

Mentoring and coaching

Job summary

KONE in Jeddah invites an energetic Sales Specialist to support the New Equipment Business by handling leads and assisting in pre-sales activities. The role focuses on proactive lead management, CRM upkeep, and collaboration with the sales team to drive orders.

The position emphasizes data accuracy, reporting assistance, and coordination of customer visits and tenders. Excellent English and Arabic communication are required to succeed in our global company.

Qualifications

• Bachelor's degree in Business Administration or a related field.
• 2–4 years of experience in an administrative role, preferably within a sales organization.
• Excellent communication, coordination and follow-up skills.
• Strong proficiency in Microsoft Office, particularly Excel and PowerPoint; CRM experience is a plus.

Responsibilities

• Contact customer-initiated leads within 24 hours.
• Qualify leads before assigning to sales.
• Support sales team with meetings, reports and back-office tasks.
• Maintain CRM data and prequalification documents up to date.
• Assist with organizing customer visits and events.

Skills

Communication

Coordination

Follow-up

Education

Bachelor's degree in Business Administration or related field

Tools

Microsoft Excel

PowerPoint

CRM systems

Job description

Certified as a Top Employer; KONE is dedicated to a better world of work and exhibits this through excellent people practices. We are committed to fostering a great work culture and inspiring the highest standards of quality and efficiency putting our people first and creating a workplace that nurtures collaboration, diversity, growth and wellbeing. It’s time to make a move. Join our flow. We are looking for an energetic and enthusiastic Sales Specialist to be part of our New Equipment Business based in Jeddah, Saudi Arabia. In this role, you will ensure proactiveness and efficiency of the New Equipment Sales and support salespeople especially in pre-sales phase by taking care of lead handling, as well as supporting sales planning and sales funnel actions.

Responsibilities

• Contact all customer-initiated leads e.g. via webpage form, digital marketing campaign, chat or other online channel within 24 hours
• Qualify the lead before assigning to salesperson
• Support sales team in value discovery meetings e.g. prepare presentation and other support material for the meeting
• Maintain sales funnel, customer and opportunity data up-to-date in CRM
• Support salespersons in back-office tasks (tenders, orders, equipment...etc.) and customer inquiries
• Support in organizing customer visits, tasks and events
• Support in providing Sales Managers with selected reports or sales summaries as requested
• Support the Sales team with paperwork, including compliance documents, submittals, letters, and other sales-related documents.
• Maintain and keep prequalification documents up to date.
• Manage and update KONE Profile registrations for strategic customers.
• Follow up with the Sales team on the sales process, especially order conversion from HS/IP to OC
• Contacting and follow up the customers for the sleeping opportunities and long-aging opportunities.

Qualifications

• Bachelor’s degree in Business Administration or a related field.
• 2–4 years of experience in an administrative role, preferably within a sales organization.
• Fresh graduates who are eager to start their careers with a global company are also welcome to apply.
• Excellent communication, coordination, and follow-up skills.
• Strong proficiency in Microsoft Office, particularly Microsoft Excel and PowerPoint.
• Experience with CRM systems is a plus.
• Excellent Arabic and English language skills, both written and verbal. .

What we offer

• Great dynamic team promoting a collaborative environment.
• Total reward elements that engage and motivate our employees and help us make KONE a great place to work.
• Comprehensive learning and development programs covering a wide range of professional skills.
• Engaging job with position description and clear targets.
• Regular feedback through performance discussions.
• Opportunities for individual development.
• Mentoring and coaching programs.

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we pride ourselves to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

At KONE, our purpose is to shape the future of cities. As a global leader in the elevator and escalator industry, we move two billion people every day, making their journeys safe, convenient, and reliable with smart and sustainable People Flow®. In 2025, KONE had annual sales of EUR 11.2 billion, and at the end of the year over 60,000 employees in close to 70 countries. KONE class B shares are listed on the Nasdaq Helsinki Ltd. in Finland.