Sales Operations Specialist — Drive Pipeline & Insights

iSolution; Riyadh; On-site; SAR 110,000 - 180,000; Full time

Job summary

iSolution is seeking a proactive Sales Operations professional in Riyadh to support day-to-day sales activities and ensure data accuracy across the CRM. You will help generate insightful reports and maintain pipelines while coordinating with Sales, Finance, Marketing, and other internal teams.

The role emphasizes process optimization, accurate documentation, and timely reporting to support forecasting and strategic decisions. Strong CRM and Excel skills are essential.

Qualifications

• Bachelor's degree in Business Administration, Commerce, Marketing, or a related field.
• 2–3 years of experience in Sales Operations, Sales Coordination, Business Operations, or a similar role.
• Hands-on experience with CRM systems such as Salesforce, HubSpot, Zoho, or similar platforms.
• Good knowledge of MS Excel/Google Sheets and reporting.
• Strong organizational and time-management skills.
• Good analytical and problem-solving abilities.
• Excellent written and verbal communication skills.
• Strong attention to detail and accuracy.
• Ability to coordinate with multiple teams and manage competing priorities.
• Experience in the technology, cloud, SaaS, or IT services industry is an advantage.

Responsibilities

• Support the sales team with day-to-day sales operations and administrative activities.
• Maintain and update customer, prospect, and opportunity information in the CRM system.
• Prepare and maintain sales reports, dashboards, and performance trackers.
• Track leads, opportunities, quotations, proposals, and sales pipelines; coordinate with Sales, Finance, Marketing, and other teams.
• Assist in preparing quotations, proposals, and sales-related documents.
• Monitor sales activities and follow up on pending actions with stakeholders.
• Maintain records of customer interactions, deals, and sales documentation.
• Support sales forecasting and pipeline reviews.
• Assist with order processing, invoicing coordination, and required documentation.
• Identify gaps or inefficiencies in sales processes and suggest improvements.
• Ensure timely completion of sales-related reports and MIS.
• Support the sales team in meeting operational and business requirements.

Skills

Sales operations

CRM data management

Analytical thinking

Communication

Time management

Education

Bachelor's degree in Business Administration/Commerce/Marketing

Tools

Salesforce

HubSpot

Zoho

MS Excel/Google Sheets

Reporting tools

Job description

iSolution is seeking a proactive Sales Operations professional in Riyadh to support day-to-day sales activities and ensure data accuracy across the CRM. You will help generate insightful reports and maintain pipelines while coordinating with Sales, Finance, Marketing, and other internal teams.

The role emphasizes process optimization, accurate documentation, and timely reporting to support forecasting and strategic decisions. Strong CRM and Excel skills are essential.