Sales Coordinator: Operations & CRM Support

CR_54 CROWN Arabia Can Company Ltd; Jeddah; On-site; SAR 60,000 - 90,000; Full time

Job summary

Crown Holdings, Inc. in Jeddah seeks a Sales Coordinator to provide essential administrative and logistical support to the sales team, ensuring efficient operations and contributing to overall sales success.

The role involves processing orders, preparing quotes and presentations, maintaining customer records, coordinating meetings, and generating sales reports. Proactive, organized professionals with strong communication skills will thrive in this role.

Qualifications

• Diploma or equivalent; Associate's or Bachelor's degree in business administration, marketing, or a related field preferred.
• 1-3 years of experience in an administrative support or sales support role, preferably within a manufacturing or industrial environment.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) is essential.
• Experience with CRM software (e.g., Salesforce) and ERP systems is a plus.
• Strong organizational skills and attention to detail.
• Excellent written and verbal communication skills.
• Ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines.
• Proactive, self-motivated, and able to work independently as well as part of a team.
• Strong interpersonal skills with a customer-focused approach.

Responsibilities

• Process sales orders, ensuring accuracy and timely entry into the system.
• Prepare and distribute quotes, proposals and presentations.
• Maintain and update customer records and sales databases.
• Coordinate internal and external meetings, including scheduling, preparing agendas, and distributing minutes.
• Assist with customer inquiries, providing information and resolving basic issues or escalating to appropriate sales personnel.
• Generate various sales reports and analyses as requested by the sales management team.
• Manage and track sales samples and promotional materials.
• Support the sales team with travel arrangements and expense reporting.
• Liaise with other departments to ensure smooth order fulfillment and customer satisfaction.
• Contribute to the continuous improvement of sales processes and procedures.

Skills

Administrative support

Sales support

Microsoft Office

CRM software

Salesforce

ERP systems

Organization

Communication

Multitasking

Self-motivation

Teamwork

Customer focus

Interpersonal skills

Attention to detail

Education

Diploma or equivalent; Associate's or Bachelor's degree in business administration/marketing

Tools

Salesforce

ERP systems

Job description

Crown Holdings, Inc. in Jeddah seeks a Sales Coordinator to provide essential administrative and logistical support to the sales team, ensuring efficient operations and contributing to overall sales success.

The role involves processing orders, preparing quotes and presentations, maintaining customer records, coordinating meetings, and generating sales reports. Proactive, organized professionals with strong communication skills will thrive in this role.