Sales Manager Transient

FAENA; Riyadh Region; On-site; SAR 224,971 - 299,962; Full time

Benefits offered by this job

Career progression opportunities

Great healthcare

Competitive salary

Learning opportunities

Innovative culture

Job summary

FAENA is seeking a Sales Manager for its Riyadh location to drive the transient business. The ideal candidate will manage a diverse portfolio and is expected to develop strong relationships with corporate, leisure, and diplomatic clients while ensuring high-quality revenue.

With 3–5 years of hotel sales experience, the candidate will engage in account management, negotiation, and work closely withOTA partners, contributing to best practices in a pre-opening environment.

Joining FAENA offers opportunities for growth, competitive salary, and benefits within a collaborative culture.

Qualifications

• 3–5 years of experience in hotel sales, preferably luxury or upper-upscale.
• Proven track record in managing transient account portfolios.
• Experience with corporate account management and OTA negotiations.

Responsibilities

• Manage and grow a portfolio of corporate and leisure accounts.
• Prospect and sign new corporate accounts.
• Conduct account calls and business reviews.

Skills

Hotel sales experience

Account management

Negotiation skills

Relationship building

Fluent in Arabic and English

Attention to detail

Tools

GDS platforms

Hotel CRM/sales systems

Job description

Position Summary

As Sales Manager – Transient, you will be the driving force behind Faena Wadi Safar's transient business performance—building and managing a portfolio of corporate, leisure, diplomatic, and online travel accounts that deliver consistent, high‑quality revenue across all transient segments.

Key Responsibilities

Account Management & Business Development

• Manage and grow a portfolio of corporate, diplomatic, OTA, and leisure accounts across local, regional, and international markets.
• Prospect and sign new corporate accounts, negotiating Local Negotiated Rates (LNRs) and preferred agreements that deliver measurable room night production.
• Conduct regular account calls, business reviews, and site inspections to maintain strong relationships and maximize share of wallet.
• Identify new business opportunities through market intelligence, competitor analysis, and proactive outreach.
• Represent Faena Wadi Safar at trade shows, networking events, and client entertainment opportunities.

OTA & Leisure Channel Management

• Manage relationships with key OTA partners, travel management companies (TMCs), and luxury travel consortia.
• Work closely with Revenue Management to ensure rate parity, channel optimization, and production targets are consistently met.
• Build and maintain relationships with luxury leisure agencies and travel advisors who drive high‑value individual bookings.
• Develop and execute targeted leisure sales initiatives aligned with seasonal demand patterns and promotional calendar.

Diplomatic & Institutional Transient Business

• Identify and develop individual transient business from embassies, consulates, international organizations, and government‑affiliated travelers.
• Build relationships with corporate travel coordinators and executive assistants managing high‑frequency traveler accounts.
• Ensure seamless handling and recognition of VIP individual accounts in coordination with the Front Office and Guest Experience teams.

Pre‑Opening Sales Activity

• Support the Director of Sales in building the transient account database and CRM from the ground up ahead of opening.
• Participate in pre‑opening roadshows and sales blitzes in key feeder markets to position Faena Wadi Safar with priority accounts.
• Contribute to the development of the hotel's transient pricing strategy and segment mix targets.

Qualifications

• A driven and commercially minded sales professional with 3–5 years of hotel sales experience, ideally within the luxury or upper‑upscale segment.
• Proven track record of managing a diverse transient account portfolio and consistently delivering against revenue targets.
• Experienced in corporate account management, LNR negotiation, and working with OTA and TMC partners.
• A natural relationship‑builder who is persistent, polished, and knows how to turn a first meeting into a long‑term account.
• Familiar with GDS platforms and hotel CRM/sales systems, with strong attention to detail in account documentation and pipeline management.
• Fluent in Arabic and English, with the interpersonal skills to connect equally with a corporate travel buyer, a luxury travel advisor, or a diplomatic account coordinator.
• Energized by the pace and opportunity of a pre‑opening environment – ready to build something from the ground up and take ownership of results.
• Aligned with Faena's brand vision – passionate about luxury, service, and creating experiences that go far beyond a hotel stay.

Benefits

• Lots of opportunity to progress and switch it up as part of a global family of brands.
• Great healthcare, competitive salary, and some nice extra perks across the Ennismore family of brands!
• Learning opportunities to broaden your skillset and development that helps you think, make, and thrive at work.
• The opportunity to be yourself and collaborate with other bright minds in a relaxed, innovative culture.