SaaS Training Engineer | Customer Enablement

Join Solutions; Jeddah; On-site; SAR 111,600 - 167,400; Full time

Job summary

A prominent technology company in the Makkah Region seeks a Products Training Engineer to manage customer training sessions and develop training materials. The role requires a Saudi National, fluent in Arabic and proficient in English, with at least 4 years in a client-facing position, preferably in enterprise training or technical support. Candidates must have strong problem-solving and communication skills, ready for a long-term commitment in a dynamic environment.

Qualifications

• Native Arabic speaker with high proficiency in English, excellent written and oral skills.
• Minimum of 4+ years in a client-facing role, preferably in enterprise training or IT support.
• Strong problem-solving skills and excellent client-facing skills.

Responsibilities

• Take ownership of customer training sessions either online or offline.
• Build training materials like presentations and documentation.
• Follow up with clients after training and ensure accurate reporting.

Job description

A prominent technology company in the Makkah Region seeks a Products Training Engineer to manage customer training sessions and develop training materials. The role requires a Saudi National, fluent in Arabic and proficient in English, with at least 4 years in a client-facing position, preferably in enterprise training or technical support. Candidates must have strong problem-solving and communication skills, ready for a long-term commitment in a dynamic environment.