Restaurant Operations Leader - Guest Experience & Growth

Hilton; Jizan; On-site; SAR 268,000 - 469,000; Full time

Job summary

Hilton is seeking a Restaurant Manager in Saudi Arabia to lead daily dining outlet operations, ensure guest satisfaction, and drive revenue. You will manage service standards, quality, inventory, budgeting, and policies while mentoring a high-performing team.

The role emphasizes strict compliance with health and safety regulations and the ability to recruit, onboard, and develop staff to deliver exceptional hospitality experiences.

Qualifications

• Experience managing a hotel dining outlet or similar restaurant operation.
• Strong leadership with ability to coach and develop a diverse team.
• Proven ability to drive guest satisfaction and maintain service standards.

Responsibilities

• Lead outlet operations, including service standards, product quality, inventory, cost controls and profitability.
• Monitor guest satisfaction and take action to improve the dining experience.
• Supervise, coach and mentor team members; conduct evaluations and development.
• Drive revenue with marketing, up-selling and promotional initiatives.
• Lead hiring, onboarding and training to maintain high service levels.
• Ensure compliance with health, safety, sanitation and alcohol regulations.

Skills

Leadership

Guest service

Operations management

Training & development

Job description

Hilton is seeking a Restaurant Manager in Saudi Arabia to lead daily dining outlet operations, ensure guest satisfaction, and drive revenue. You will manage service standards, quality, inventory, budgeting, and policies while mentoring a high-performing team.

The role emphasizes strict compliance with health and safety regulations and the ability to recruit, onboard, and develop staff to deliver exceptional hospitality experiences.