F&B Operations & Guest Experience Leader

Hilton; Jizan; Vor Ort; SAR 300.000 - 420.000; Vollzeit

Zusammenfassung

Hilton in Saudi Arabia is seeking a Food & Beverage Manager to oversee daily operations across designated outlets and ensure guest experiences are memorable and consistently high in quality.

You will coach and develop a high-performing team, implement cost controls for food, beverage, and labor, and uphold health, safety, and service standards while driving profitability and guest satisfaction.

Aufgaben

• Ensure seamless operations: Manage daily food and beverage operations for designated outlets, ensuring top-tier quality, service, and marketing strategies that maximize profitability and customer satisfaction
• Enhance guest satisfaction and service excellence: Support the development and implementation of guest satisfaction strategies, monitoring trends, gathering feedback, and driving continuous improvements to elevate the guest experience
• Drive operational efficiency: Oversee the administrative and planning functions of the Food & Beverage department, ensuring smooth daily operations while implementing cost controls for food, beverage, and labor expenses
• Elevate quality and service standards: Support the delivery of exceptional food and beverage quality, service, and marketing strategies to enhance guest satisfaction, drive revenue, and maximize profitability
• Inspire and develop the team: Supervise, coach, and mentor team members, provide professional development opportunities, and recognize achievements to build, retain, and engage a high-performing team
• Uphold regulatory standards: Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member wellbeing

Jobbeschreibung

Hilton in Saudi Arabia is seeking a Food & Beverage Manager to oversee daily operations across designated outlets and ensure guest experiences are memorable and consistently high in quality.

You will coach and develop a high-performing team, implement cost controls for food, beverage, and labor, and uphold health, safety, and service standards while driving profitability and guest satisfaction.