Remote Customer Service & Admin Support Specialist

PULSE (MENA); Riyadh; Remote; SAR 120,000 - 157,000; Full time

Benefits offered by this job

Fully remote work environment

Competitive entry-level pay

Paid onboarding and training

Flexible scheduling

Paid time off

Health, dental, and vision benefits

Career development opportunities

Company-provided equipment

Job summary

PULSE (MENA) is seeking a friendly, organized Customer Service & Administrative Representative for a fully remote role. This entry-level position blends customer support with essential administrative tasks, including data entry, record-keeping, and ticket management.

No prior professional experience is required, with comprehensive onboarding and ongoing guidance. Ideal candidates communicate professionally, enjoy helping others, and can work independently within a remote environment while

Qualifications

• High school diploma or equivalent required.
• Strong written and verbal communication skills.
• Ability to work independently in a remote environment.

Responsibilities

• Respond to customer inquiries via email, live chat, and phone.
• Provide accurate product and procedure information to customers.
• Maintain professional, friendly communication and document interactions.
• Manage customer tickets and track status to resolution.
• Assist with routine administrative tasks and data entry.
• Support scheduling, records management, and basic troubleshooting.
• Escalate complex issues to appropriate teams when needed.

Skills

Customer service

Communication

Written & verbal

Attention to detail

Time management

Remote work

Data entry

Organization

Problem solving

Team coordination

Education

High school diploma or equivalent

Tools

Microsoft Excel

Google Sheets

CRM platforms

Ticket-management systems

Job description

PULSE (MENA) is seeking a friendly, organized Customer Service & Administrative Representative for a fully remote role. This entry-level position blends customer support with essential administrative tasks, including data entry, record-keeping, and ticket management.

No prior professional experience is required, with comprehensive onboarding and ongoing guidance. Ideal candidates communicate professionally, enjoy helping others, and can work independently within a remote environment while