Presales Group Manager

Kaspersky; Riyadh; On-site; SAR 133,920 - 223,200; Full time

Job summary

Kaspersky is looking for a Presales Engineer in the Riyadh Region, Saudi Arabia, to provide pre-sales technical support to customers by identifying their requirements and designing viable solutions from Kaspersky’s product portfolio.

The role involves collaborating with the sales team and partners to effectively communicate Kaspersky's expertise and products, while providing technical support and conducting training sessions. The successful candidate will need a strong background in cyber security presales management.

Qualifications

• 3 years of experience in cyber security presales management or 5 years in cyber security technical positions.
• Deep proven knowledge of security technologies including EP, EDR, Anti-APT, and Threat Intelligence.
• Fluent in English.

Responsibilities

• Provide pre-sales technical support to customers and identify their requirements.
• Establish and drive the Strategic Technology Plan aligned with customer priorities.
• Present KL brand and products at conferences and events.
• Provide coaching and professional development to technical teams of partners.

Skills

Cyber security presales management

Technical support

Communication with stakeholders

Security technologies (EP, EDR, Anti-APT, Threat Intelligence)

Education

Bachelor’s degree in Engineering or Computer Science

Certification in IT security

Job description

The Presales Engineer is tasked primarily to provide pre‑sales technical support to customers by identifying their requirements and designing a commercially viable solution from within the company’s product portfolio. The role is responsible for supporting KL members of the sales team and channel partners in convincing customers about KL expertise and products to win over competition. It performs POCs with positive feedback. The role is mostly concentrated on end customers but also involves channel support facing activities.

Main responsibilities

• Be the customer’s Technology Strategy Trusted Advisor. Ensures the Selling Strategy aligns with the Technology Strategy and meets the customers’ needs.
• Establish and drive the Strategic Technology Plan by tightly integrating customer priorities with Kaspersky Lab strategic capabilities, positioning the Security vision across all customers.
• Accelerate the customer’s transition to the new products by ensuring their infrastructure is ready and the strategic technology plan supports a smooth transition.
• Clear any technical blockers identified.
• Drive the successful product deployment and adoption.
• Provide technical support to customers.
• Present KL brand and products, solutions at conferences and other events.
• Adjust existing or develop new training and deliver it to educate channel partner teams on the full scope of KL solutions.
• Provide coaching and professional development to technical teams of partners to enhance their product knowledge, technical acumen and technical sales skills.
• Provide product knowledge and technical support to channel partners and channel team members.
• Work closely with the territory channel team to identify gaps in technical education.

Requirements

• 3 years of experience in cyber security presales management or 5 years in cyber security technical positions.
• Bachelor’s degree in Engineering or Computer Science.
• Certification in IT security is preferred.
• Deep proven knowledge of the following security technologies: EP, EDR, Anti-APT, and Threat Intelligence.
• Knowledge of competitors’ solutions portfolio.
• Experience working with large scale projects and ability to communicate with multiple stakeholders.
• Fluent English.