Patient Services & Experience Specialist

Arab National Bank; Riyadh; On-site; SAR 78,000 - 123,000; Full time

Job summary

NMC Hospitals and Clinics in Riyadh seeks an administrative professional for Patient Services. You will register patient information in English and Arabic within HIS, verify identities before creating records, and support admissions, transfers and discharges as needed.

You will coordinate with billing to resolve administrative issues and maintain strict confidentiality and patient rights throughout all interactions.

Qualifications

• Experience in administrative support within healthcare settings.
• Strong communication skills and ability to maintain patient confidentiality.

Responsibilities

• Register patient information completely in English and Arabic in HIS system.
• Ensure patient identity verification before creating patient files and invoices.
• Handle patient admissions, transfers and discharges in HIS as assigned.
• Coordinate with claims/billing to speed up administrative processes.
• Provide clerical support to the Patient Services Department and staff.
• Maintain filing systems for quick access to documents and respond to inquiries.
• Maintain confidentiality and uphold patient rights in all interactions.
• Attend to telephone inquiries and assist customers with care and respect.

Job description

NMC Hospitals and Clinics in Riyadh seeks an administrative professional for Patient Services. You will register patient information in English and Arabic within HIS, verify identities before creating records, and support admissions, transfers and discharges as needed.

You will coordinate with billing to resolve administrative issues and maintain strict confidentiality and patient rights throughout all interactions.