Senior Patient Experience Liaison

Client of Hudson Manpower; Eastern Province; On-site; SAR 89,000 - 167,000; Full time

Job summary

Reputed Company in Saudi Arabia is hiring an experienced Patient Relations Officer to be the primary contact for patients and families and to deliver outstanding service. You will facilitate communication between patients and healthcare providers and support high standards of patient care and satisfaction.

Responsibilities include welcoming patients, assisting with registration and appointments, handling inquiries and complaints, and coordinating with medical staff while maintaining

Qualifications

• Minimum 5 years of experience in a hospital or clinical environment.
• Bachelor's Degree in Healthcare Administration, Public Relations or Nursing.

Responsibilities

• Serve as the primary point of contact for patients and families and deliver excellent customer service.
• Address patient concerns and ensure a positive patient experience.
• Facilitate communication between patients and healthcare providers.
• Support high standards of patient care and satisfaction.
• Welcome patients and visitors and assist with registration and appointments.
• Handle patient complaints and escalate unresolved issues when required.
• Maintain accurate records of patient interactions and ensure confidentiality.

Education

Bachelor's Degree in Healthcare Administration

Bachelor's Degree in Public Relations

Bachelor's Degree in Nursing

Job description

Reputed Company in Saudi Arabia is hiring an experienced Patient Relations Officer to be the primary contact for patients and families and to deliver outstanding service. You will facilitate communication between patients and healthcare providers and support high standards of patient care and satisfaction.

Responsibilities include welcoming patients, assisting with registration and appointments, handling inquiries and complaints, and coordinating with medical staff while maintaining