Patient-Focused Front Desk Specialist

IIQAFGROUP; Riyadh; On-site; SAR 78,000 - 84,000; Full time

Job summary

IIQAF Group in Riyadh, Saudi Arabia, seeks a professional receptionist to manage front desk operations in our healthcare facility. The role focuses on patient reception, appointment scheduling, and efficient administrative support.

Ideal candidates have healthcare front-office experience, strong communication, and proficiency in MS Office and scheduling systems; immediate availability is preferred. You will coordinate with physicians, nurses, and admin departments to ensure smooth daily

Qualifications

• Diploma or Bachelor’s degree in Business Administration, Healthcare Administration, or related field.
• Experience in hospital or healthcare environment preferred.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Proficiency in Microsoft Office and scheduling systems.
• Professional appearance and customer service attitude.
• Immediate availability preferred.

Responsibilities

• Welcome and assist patients, visitors, and guests in a professional manner.
• Manage front desk operations and reception area.
• Handle phone calls, emails, and appointment scheduling.
• Maintain patient records and administrative documentation.
• Provide accurate information about hospital services and procedures.
• Coordinate with doctors, nurses, and administrative departments.
• Manage visitor logs and maintain security procedures.
• Handle inquiries, complaints, and service requests.
• Ensure smooth daily operations at the reception desk.

Skills

Front office administration

Patient reception

Appointment scheduling

Customer service

Healthcare administrative support

Education

Diploma or Bachelor’s degree in Business Administration or Healthcare Administration

Tools

Microsoft Office

Scheduling systems

Job description

IIQAF Group in Riyadh, Saudi Arabia, seeks a professional receptionist to manage front desk operations in our healthcare facility. The role focuses on patient reception, appointment scheduling, and efficient administrative support.

Ideal candidates have healthcare front-office experience, strong communication, and proficiency in MS Office and scheduling systems; immediate availability is preferred. You will coordinate with physicians, nurses, and admin departments to ensure smooth daily