Healthcare Front Desk Specialist - Patient Concierge

IIQAF; Riyadh; On-site; SAR 78,120 - 83,700; Full time

Job summary

A healthcare facility in Riyadh is looking for a professional Receptionist to manage front desk operations. The ideal candidate will excel in front office administration, patient reception, and appointment scheduling while providing exceptional customer service. Responsibilities include welcoming patients, managing phone calls, and maintaining patient records. A diploma or bachelor’s degree in Business or Healthcare Administration is preferred. Immediate availability is an advantage. Competitive salary offered.

Qualifications

• Degree in Business Administration or related field.
• Experience in hospital or healthcare environment preferred.
• Excellent communication and interpersonal skills.
• Proficient in Microsoft Office and scheduling systems.
• Professional appearance and customer service attitude.
• Immediate availability preferred.

Responsibilities

• Welcome and assist patients, visitors, and guests.
• Manage front desk operations and reception area.
• Handle phone calls, emails, and appointment scheduling.
• Maintain patient records and administrative documentation.
• Provide accurate information about hospital services.
• Coordinate with doctors and nurses.
• Manage visitor logs and security procedures.
• Handle inquiries and complaints.
• Ensure smooth daily operations at the reception desk.

Skills

Front office administration

Customer service

Appointment scheduling

Healthcare administrative support

Interpersonal skills

Organizational skills

Multitasking

Education

Diploma or Bachelor’s degree in Business Administration

Diploma or Bachelor’s degree in Healthcare Administration

Tools

Microsoft Office

Scheduling systems

Job description

A healthcare facility in Riyadh is looking for a professional Receptionist to manage front desk operations. The ideal candidate will excel in front office administration, patient reception, and appointment scheduling while providing exceptional customer service. Responsibilities include welcoming patients, managing phone calls, and maintaining patient records. A diploma or bachelor’s degree in Business or Healthcare Administration is preferred. Immediate availability is an advantage. Competitive salary offered.