Operations Executive, Amazon Now

Aboutamazon; Saudi Arabia; On-site; SAR 180,000 - 280,000; Full time

Job summary

Amazon Ultra Fast Grocery (UFG) in KSA is seeking an experienced Operations Lead to manage end-to-end last mile operations for large or multiple sites, ensuring performance against metrics and maintaining safety standards.

You will drive DSP collaboration, lead training plans for delivery associates, and perform daily 4M/5S and GEMBA audits, standing in for Area Manager when needed.

Qualifications

• Experience with Microsoft Office products and applications.
• Experience with Excel.
• Speak, write, and read fluently in English.

Responsibilities

• Manage end-to-end last mile operations for one large site or a combination of small sites, supervising last mile dispatch operations.
• Meet customer-facing metrics while maintaining operational/cost targets and upholding safety and morale of the team.
• Drive performance management of team members and DSP partners; plan training and development for DAs.
• Work closely with DSP to continuously improve operations and sustain performance improvements.
• Conduct 4M / 5S and Safety GEMBA audits for stores on a daily basis.
• Serve as stand-in for Area Manager.

Skills

Microsoft Office

Excel

English fluency

Education

Bachelor's degree

Job description

Stellen-ID: 10586163 | Afaq - Warehouse Branch - J02

Do you want to be part of a newly formed organization that is designing and launching new business models across AMET? If so, Amazon Ultra Fast Grocery (UFG) operations is looking for an experienced Operations Lead with a strong record of achieving results. We are looking to hire an Operations Lead to join a team that redefines fast delivery, helps us build and run this new service for our customers, run 3P Store Operations. You will ensure Amazon policies – including attendance tracking – are implemented and administered fairly and consistently. This includes motivating, coaching, reporting, and providing feedback of associates’ performance – including under the roof/on the road productivity, quality, and safety - as a means for achieving or exceeding Amazon expectations. This is your chance to make history. Our overall mission is simple: we want Amazon to be the place where our customers can find, discover and buy anything online. Whatever our customers want, we will find the means to deliver it. With your help, Amazon will continue to enable people to discover new worlds and implement innovation.

A day in the life

Key job responsibilities

We're seeking a Team lead for UFG Last mile operations in KSA. In this role, you will be responsible for:

• Managing, on a daily basis, end to end last mile operations for either one large site or a combination of small sites, supervising last mile dispatch operations:
• Meeting customer facing metrics, while maintaining operational / cost targets and upholding safety and morale of the team reporting to you.
• Driving performance management of your team members and DSP partners. Preparing and implementing training and development plans for the DAs.
• Working closely with DSP to continuously improve the operations process and attain a sustained level of performance improvement.
• Conducting 4M / 5S and Safety GEMBA audits for the stores on a daily basis.
• Stand-in for Area Manager.

Required qualifications

• Experience with Microsoft Office products and applications
• Experience with Excel
• Speak, write, and read fluently in English

Additional qualifications

• Experience in customer-facing environment, warehousing, logistics or manufacturing
• Bachelor's degree

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