Operations Executive (AlQassim), Amazon Now

Amazon Inc.; Riyadh; On-site; SAR 180,000 - 260,000; Full time

Job summary

Amazon Inc. in Riyadh, Saudi Arabia, is seeking an experienced Operations Lead to design and launch new business models across AMET. You will manage UTR/OTR operations, ensure policies, and drive productivity, safety, and associate development.

The role requires leading end-to-end operations, meeting performance metrics, coaching teams, and collaborating with merchants to optimize processes. Prior leadership in warehousing or logistics is essential.

Qualifications

• Bachelor's degree or equivalent experience.
• Experience in warehousing, logistics or manufacturing.
• Experience with data analytics and interpreting data using advanced Excel strategies.

Responsibilities

• Manage end-to-end UTR/OTR operations daily for one large site or multiple sites.
• Meet customer-facing metrics while upholding safety and team morale.
• Drive performance management and implement training for pickers.
• Collaborate with merchant stakeholders to improve operations and performance.
• Conduct 4M / 5S and Safety GEMBA audits daily.
• Stand-in for Area Manager.

Skills

Leadership

Customer-facing

Operational excellence

Safety compliance

Education

Bachelor's degree

Tools

Excel

ERP systems

Job description

Description

Do you want to be part of a newly formed organization that is designing and launching new business models across AMET? If so, Amazon ANOW operations is looking for an experienced Operations Lead with a strong record of achieving results. We are looking to hire an Operations Lead to join a team that redefines fast delivery, helps us build and run this new service for our customers, run 3P Store Operations. You will ensure Amazon policies – including attendance tracking – are implemented and administered fairly and consistently. This includes motivating, coaching, reporting, and providing feedback of associates’ performance – including under the roof/on the road productivity, quality, and safety - as a means for achieving or exceeding Amazon expectations. This is your chance to make history. Our overall mission is simple: we want Amazon to be the place where our customers can find, discover and buy anything online. Whatever our customers want, we will find the means to deliver it. With your help, Amazon will continue to enable people to discover new worlds and implement innovation.

Key job responsibilities

We're seeking a Team lead for UTR/OTR operations in KSA. In this role, you will be responsible for:

Managing, on a daily basis, end to end UTR/OTR operations for either one large site or a combination of small sites, supervising store operations:

Meeting customer facing metrics, while maintaining operational / quality targets and upholding safety and morale of the team reporting to you.

Driving performance management of your team members. Preparing and implementing training and development plans for the pickers.

Working closely with merchant stakeholders to continuously improve the operations process and attain a sustained level of performance improvement.

Conducting 4M / 5S and Safety GEMBA audits for the stores on a daily basis.

Stand-in for Area Manager.

Basic Qualifications

• Bachelor's degree
• Experience in customer-facing environment, warehousing, logistics or manufacturing
• Bachelor's degree, or experience with data analytics and interpreting data using advanced Excel strategies

Preferred Qualifications

• Speak, write, and read fluently in English

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