Vendor Operations Associate – Strategic Initiatives at Amazon.com

Amazon.com; Riyadh; On-site; SAR 120,000 - 240,000; Full time

Job summary

Amazon's MENA Grocery (UFG) team in Riyadh invites you to join as a Vendor Operations specialist, owning daily vendor support and operational improvements.

You will guide vendors on using Amazon tools, manage POs and shipments, resolve issues, and collaborate with supply chain, fulfillment, and planning to elevate performance. The role requires a Bachelor's degree, strong communication, and the ability to handle multiple priorities while traveling as needed.

Qualifications

• Bachelor's degree required.
• Proficient in MS Office (Word, Excel, PowerPoint).
• Strong written and verbal communication skills.
• Ability to manage multiple tasks and meet deadlines.
• Experience with procurement processes such as placing POs and lead times is desirable.
• Experience with SQL or data analysis is preferred.

Responsibilities

• Assist vendors in using Amazon tools and provide ongoing operational support.
• Provide training on catalog content population and procurement.
• Interact with vendors and stakeholders to resolve issues and improve performance.
• Drive process improvements and participate in stakeholder meetings.
• Collaborate with supply chain, fulfillment, and planning to enhance vendor performance metrics.
• Analyze data and implement corrective actions.
• Source store level pricing and promotions from vendors using internal tools.
• Role may require weekend work but not more than 5 days per week.

Skills

Analytical thinking

Execution skills

Stakeholder management

Vendor coordination

Business development

Education

Bachelor's degree

Tools

MS Office (Word, Excel, PowerPoint)

SQL

Job description

Interested in working on an innovative and high-impact business that is changing the way customers think about grocery? The MENA Grocery team (UFG) is offering a role to own building new business from ground Zero.

The Vendor Operations team at Amazon is dedicated to guiding and supporting vendors to ensure a seamless experience when interacting with Amazon’s systems. As part of this team, your primary responsibility will be to assist vendors in optimizing their operations on the Amazon platform. You will help them become proficient in using Amazon tools and provide hands‑on support for tasks such as purchase order (PO) management, shipment coordination and more. In this role, you will work closely with vendors to help them procure catalog content, resolve operational issues and improve their performance. Your tasks will also include conducting face‑to‑face interactions with vendors, manufacturers and customers, identifying and correcting errors and maintaining accurate records of all work performed. Beyond day‑to‑day operations, you will be expected to drive process improvement initiatives and actively participate in stakeholder meetings. You will play a critical role in improving operational performance metrics, managing inventory levels, and enhancing vendor performance. This will require collaboration with various internal teams, including in‑stock managers, vendor managers, program managers and fulfillment partners. The ideal candidate will have strong analytical and execution skills to handle daily operations and continuously drive process improvements and automation.

An ideal candidate should have: Passion for business development and operational excellence. Strong interpersonal skills, with a focus on building collaborative relationships. Detail‑oriented with excellent accuracy in data handling and reporting. Problem‑solving mindset, with the ability to identify and implement process improvements. Willingness to take the initiative, handle additional responsibilities, and travel as needed. Ability to remain calm under pressure and communicate clearly with internal and external stakeholders.

Key job responsibilities

• Assist vendors in becoming proficient with Amazon tools and provide ongoing operational support (e.g., PO management, shipment tracking).
• Provide training on catalog content population and procurement processes.
• Interact directly with vendors and other stakeholders to resolve issues and improve performance.
• Drive process improvement initiatives and participate in stakeholder meetings.
• Collaborate with internal teams, including supply chain, fulfillment, and planning, to enhance vendor performance and operational metrics.
• Take ownership of operational challenges, analyze data, and implement corrective actions.
• Source store level pricing, promotions from vendors and execute the same using internal tools.
• The role might require work over weekend but not exceeding 5 days work week.

Basic Qualifications

• Bachelor's degree
• Experience with computer skills, including proficiency in MS Office (Word, Excel, PowerPoint), or experience in MS Office including Excel
• Experience effectively communicating complex concepts through written and verbal communication
• Experience prioritizing and handling multiple assignments at any given time while maintaining commitment to deadlines, or experience in a fast‑paced, high‑tech company
• Experience with procurement processes such as placing POs, managing lead times, and vendor coordination is desirable.

Preferred Qualifications

• Experience working with large, complex data sets
• Knowledge of SQL
• Bachelor's degree, or experience at Amazon

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