Operations Coordinator Jobs in Jeddah, Saudi Arabia

Uasmart; Jeddah; On-site; SAR 60,000 - 90,000; Full time

Job summary

Uasmart is seeking an Operations Coordinator in Jeddah, Saudi Arabia to manage daily logistics activities and coordinate between drivers, customers, and internal teams. The role focuses on maintaining service quality, timely deliveries, and clear communication in a fast-paced environment.

The ideal candidate has a diploma in business administration or equivalent, strong English, and proven experience in team leadership and customer service within transportation or logistics.

Qualifications

• Diploma or equivalent qualification in business administration or related field.
• Strong English communication, both written and spoken.
• Experience in team management and customer service in logistics/transport.
• Understanding of daily operational coordination and transport workflows.
• Proficiency with MS Office (Excel, Word, Outlook).

Responsibilities

• Coordinate daily operational activities to support efficient transportation and logistics services.
• Communicate with drivers, operations teams, customers, and internal departments.
• Support team coordination and monitor daily operational performance.
• Help ensure timely service delivery and adherence to schedules.
• Respond to customer inquiries and coordinate resolution of issues.
• Maintain records, schedules and reports.
• Use Excel, Word and Outlook to manage information and communication.
• Monitor service delivery and identify efficiency improvements.
• Coordinate with internal teams to resolve delays and challenges.
• Support performance monitoring and reporting activities.

Skills

Team management

Customer service

Organizational skills

Multitasking

Microsoft Office

Education

Diploma in Business Administration

Tools

Excel

Word

Outlook

Job description

Location: Jeddah, Saudi Arabia

Job Category: Operations & Supply Chain; Logistics & Transportation; Administration & Office Support; Customer Service & Support

Job Overview

A career opportunity is available for a qualified and motivated Operations Coordinator to support daily operations within the transportation and logistics sector in Jeddah, Saudi Arabia. The role focuses on coordinating teams, organizing operational activities, and ensuring efficient service delivery while maintaining effective communication between customers, drivers, operational personnel, and internal departments.

The successful candidate will have practical experience in team management and customer service within the transportation or logistics industry. Strong organizational skills, proficiency in Microsoft Office applications, and the ability to manage multiple tasks are essential for coordinating schedules, monitoring service delivery, and resolving operational challenges.

This position offers opportunities to develop expertise in logistics coordination, operational reporting, transportation workflows, and customer relationship management. Professionals seeking long-term career growth in logistics operations, transportation management, and supply chain coordination are encouraged to apply.

Key Responsibilities

• Coordinate daily operational activities to support efficient transportation and logistics services.
• Communicate with drivers, operational personnel, customers, and relevant departments.
• Support team coordination and monitor daily operational performance.
• Help ensure timely service delivery and adherence to operational schedules.
• Respond to customer inquiries and coordinate the resolution of service-related issues.
• Maintain operational records, schedules, and reports.
• Use Microsoft Excel, Word, and Outlook to manage operational information and communication.
• Monitor service delivery and identify opportunities to improve operational efficiency.
• Coordinate with internal teams to resolve delays and operational challenges.
• Support performance monitoring and reporting activities.
• Maintain professional communication with customers and internal stakeholders.
• Work under pressure while maintaining service quality and operational accuracy.

Requirements & Qualifications

• Minimum diploma in Business Administration or an equivalent qualification.
• Good spoken and written English, with the ability to communicate professionally.
• Previous experience in team management and customer service within the transportation or logistics industry.
• Understanding of daily operational coordination, service delivery, and transportation workflows.
• Proficiency in Microsoft Office applications, particularly Excel, Word, and Outlook.
• Strong organizational and multitasking abilities.
• Effective communication and interpersonal skills.
• Strong problem-solving capabilities and attention to detail.
• Ability to coordinate with drivers, operational teams, customers, and other departments.
• Ability to work under pressure while maintaining service quality.
• Familiarity with operational reporting, scheduling, and performance monitoring is an advantage.

Salary, Benefits & Career Growth

The salary package and employee benefits have not been specified in the original job description. Candidates should confirm compensation, allowances, and other employment terms with the recruiter.

This role offers opportunities to strengthen skills in transportation coordination, customer service, operational reporting, and team management. Relevant professional development and experience can support future career progression into Senior Operations Coordinator, Logistics Supervisor, Transportation Operations Supervisor, or Operations Manager positions.