Operation Manager logistics

Malitco; Medina; On-site; SAR 180,000 - 300,000; Full time

Job summary

Malitco is seeking a skilled Transport Operations Manager to oversee planning, scheduling and execution of all transportation activities in Saudi Arabia. You will manage vehicle deployment, driver performance and customer satisfaction while ensuring safety and regulatory compliance.

Requirements include a Bachelor’s degree or diploma in a related field and a minimum of four years’ experience in transportation/fleet operations, with proficiency in GPS tracking and fleet management systems.

Qualifications

• Bachelor’s degree or diploma in Logistics, Transportation, Supply Chain Management, Business Administration, or related field.
• Strong planning and leadership abilities with proven problem-solving skills.
• Experience with GPS/fleet tracking and transport management systems preferred.

Responsibilities

• Plan, coordinate and supervise daily transportation activities.
• Allocate vehicles and drivers to meet schedules and customer requirements.
• Ensure compliance with Saudi regulations and company policies.

Skills

Leadership

Planning

Communication

Problem-solving

Education

Bachelor’s degree or diploma in Logistics or related field

Tools

GPS tracking systems

Fleet management software

MS Excel

Job description

To manage and coordinate the company s transportation operations efficiently safely and profitably while ensuring timely vehicle deployment driver performance customer satisfaction and compliance with Saudi regulations

Key Responsibilities

Transport Operations Management

Plan coordinate and supervise daily transportation activitiesAllocate vehicles and drivers according to customer requirements and schedulesEnsure timely pickup delivery loading and unloading Monitor daily trips routes and vehicle utilization

Fleet Management

Maintain proper control of all company vehicles and equipment Monitor vehicle availability utilization mileage fuel consumption and downtime Coordinate preventive maintenance repairs inspections and vehicle servicing Minimize vehicle breakdowns and operational downtime

Driver Management

Supervise drivers and ensure compliance with company policies Prepare driver duty schedules and trip assignments Monitor driver attendance performance working hours and behavior Ensure drivers have valid licenses permits and required documentation Conduct regular driver briefings on safety and operational procedures

Route Trip Planning

Plan efficient routes to reduce fuel consumption travel time and operating costs Monitor trips using GPS tracking systems where available Handle delays breakdowns route issues and other operational problems promptly

Customer Delivery Coordination

Coordinate transportation requirements with customers and internal departments Ensure deliveries are completed according to agreed schedules Handle customer complaints and resolve transportation-related issues Maintain good relationships with key customers and transport partners

Safety Compliance

Ensure all transportation activities comply with Saudi traffic transport safety and regulatory requirements Implement company health and safety procedures Investigate accidents incidents and vehicle damage and prepare reports Ensure proper use of PPE and safe loading unloading procedures

Cost Control

Monitor fuel maintenance overtime tolls subcontracting and other transportation expenses Identify opportunities to reduce operating costs without compromising service quality Monitor cost per trip cost per kilometer and vehicle profitability where applicable

Documentation Reporting

Maintain accurate records of trips deliveries fuel maintenance accidents and vehicle utilization Prepare daily weekly and monthly transportation reports Track KPIs such as On-time delivery Vehicle utilization Fuel consumptionVehicle downtimeMaintenance costNumber of tripsAccident incident rateCustomer complaints

Team Coordination

Coordinate with Logistics Warehouse Sales Trading Finance HR and Maintenance departments Supervise transport coordinators dispatchers drivers and other operational staff Allocate responsibilities and ensure proper shift coverage

Emergency Problem Management

Respond quickly to vehicle breakdowns accidents delivery delays customer issues and other emergencies Arrange replacement vehicles or drivers when required Maintain contingency plans to ensure business continuity

Required Qualifications & Experience

Bachelor’s degree or diploma in Logistics, Transportation, Supply Chain Management, Business Administration, or a related field.Minimum 4 years of experience in transportation/fleet operations, preferably in Saudi Arabia.Strong knowledge of fleet and driver management.Good knowledge of Saudi transportation and traffic regulations.Experience with GPS/fleet tracking and transport management systems is preferred.Strong communication, leadership, planning, and problem-solving skills.Ability to work under pressure and manage multiple vehicles/trips simultaneously.Good knowledge of MS Excel and reporting.

Key Performance Objective

Ensure safe, efficient, cost-effective, and timely transportation operations while maximizing fleet utilization and maintaining high customer satisfaction.